Tax Debt LTD provides tax-related consultation and client support services, helping individuals and businesses navigate tax-related concerns. We are committed to delivering professional service, maintaining accurate records, and ensuring a smooth experience for our clients.
We are looking for a reliable, organized, and detail-oriented Remote Administrative Assistant to support our daily operations, maintain client records, coordinate appointments, and assist with administrative tasks.
Key Responsibilities
- Manage emails, calendars, appointments, and routine administrative communications.
- Maintain and update client records, databases, and internal documentation.
- Organize digital files and ensure documents are stored accurately and securely.
- Assist with client onboarding by collecting required information and tracking outstanding documents.
- Schedule meetings, coordinate appointments, and send reminders to clients.
- Support the team with data entry, spreadsheet management, and report preparation.
- Respond to routine administrative inquiries and direct complex tax-related questions to the appropriate team member.
- Maintain follow-up records and help ensure administrative tasks are completed on time.
- Assist with CRM updates and other office management tasks as required.
- Handle confidential client information responsibly and follow company data protection procedures.
Requirements
- High school diploma or equivalent; additional administrative training is an advantage.
- Previous experience in administration, virtual assistance, customer service, or office support is preferred.
- Strong written and verbal communication skills in English.
- Good organizational skills and attention to detail.
- Proficiency in Microsoft Office or Google Workspace, including Word, Excel, Google Docs, and Google Sheets.
- Ability to manage multiple tasks, prioritise deadlines, and work independently.
- Familiarity with CRM systems, scheduling tools, and document management platforms is an advantage.
- A reliable internet connection and a suitable remote working environment.
- Ability to maintain confidentiality when handling sensitive client and financial information.
- Competitive compensation based on experience and qualifications.
- Flexible working arrangements, depending on business requirements.
- Performance-based bonuses, where applicable.
- Opportunities for professional development and skill enhancement.
- Supportive and collaborative remote working environment.
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