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- Tasks: Provide expert 3rd Line IT support and lead exciting technical projects.
- Company: Join a growing Managed Service Provider known for excellence in IT services.
- Benefits: Flexible salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with cutting-edge technologies and enhance your skills.
- Why this job: Make a real impact by optimising IT systems for diverse clients.
- Qualifications: Experience in server administration, cloud solutions, and network security.
The predicted salary is between 36000 - 60000 £ per year.
Permanent, Full-time
Work Location: Portishead, Bristol
Salary: Flexible DOE
About the Company:
Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients.
About The Opportunity:
This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a 3rd Line IT Support Engineer in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition.
Key Responsibilities:
- Provide expert 3rd Line IT support to clients across a range of IT disciplines.
- Lead the design, planning, and delivery of technical projects.
- Manage and maintain computer networks to ensure seamless connectivity.
- Implement and administer cloud deployments within Azure and AWS.
- Configure and manage firewalls, security policies, and DMZ environments.
- Administer Microsoft Exchange and Office 365 environments.
- Oversee data backup solutions, business continuity, and disaster recovery strategies.
- Implement network security measures to protect against cyber threats.
- Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark.
- Manage and configure network switches, VLANs, and WiFi solutions.
- Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards.
Your Experience and Skills:
You should have hands-on experience and knowledge in:
- Server Administration – Windows Server 2012, 2016, 2019, 2022.
- Active Directory & Entra – Full administration and management.
- DNS & DHCP – Configuration and troubleshooting.
- Cloud Solutions – Azure and AWS deployment & management.
- Cyber Security – Network protection, firewall configuration, and compliance with security standards.
- Network Troubleshooting – VLAN setup, switch management, LAN/WAN troubleshooting.
- Virtualisation – Experience with VMware / Hyper-V.
- IT Project Delivery – Proven ability to manage and implement technical projects.
- Compliance & Best Practices – Understanding of Cyber Essentials, PCI, ISO, and other security standards.
Desirable Qualifications (or willingness to work towards):
- Microsoft Certifications (MCP, MCSA).
- Cisco Certifications (CCNA).
- Virtualisation Certifications (VMware / Hyper-V).
- Cloud Certifications (Azure / AWS).
- Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus).
If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the 3rd Line IT Support Engineer role, send your CV today, and we will review it and contact you immediately.
3rd Line IT Support Engineer in Portishead employer: TavasTechs
Contact Detail:
TavasTechs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Support Engineer in Portishead
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT industry. Attend local meetups, tech events, or even online webinars. You never know who might have a lead on that perfect 3rd Line IT Support Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, certifications, and any cool tech solutions you've implemented. This is a great way to stand out and demonstrate your expertise to potential employers.
✨Tip Number 3
Don’t just apply blindly! Tailor your approach for each application. Research the company and mention how your experience aligns with their needs, especially in areas like cloud solutions or network management. It shows you’re genuinely interested.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the 3rd Line IT Support Engineer role. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you need any tips or advice!
We think you need these skills to ace 3rd Line IT Support Engineer in Portishead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line IT Support Engineer role. Highlight your relevant experience with server administration, cloud solutions, and network troubleshooting. We want to see how your skills match what we're looking for!
Show Off Your Projects: If you've led any IT projects or implemented technical solutions, don’t hold back! Share specific examples in your application that demonstrate your ability to manage and deliver successful outcomes. This will help us see your hands-on experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at TavasTechs
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows Server, Active Directory, and cloud solutions like Azure and AWS. Be ready to discuss specific projects you've worked on and how you tackled challenges in those areas.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've resolved complex IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your troubleshooting skills with tools like IPerf and WireShark.
✨Understand the Company’s Needs
Research the Managed Service Provider and understand their client base and the types of IT solutions they offer. Tailor your responses to show how your experience aligns with their goals, particularly in enhancing security and optimising IT infrastructure.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s future projects. This shows your genuine interest and helps you gauge if the company is the right fit for you. Consider asking about their approach to cybersecurity or upcoming IT initiatives.