At a Glance
- Tasks: Provide expert IT support and manage exciting tech projects.
- Company: Dynamic Managed Service Provider in Paddington, London.
- Benefits: Competitive salary, hybrid work model, and professional growth opportunities.
- Other info: Be part of a fast-paced environment with a focus on innovation.
- Why this job: Join a team that optimises IT and enhances security for businesses.
- Qualifications: Experience with Windows OS, MS 365, and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Requirements
- Proven experience in Windows desktop OS and MS 365 Teams support.
- Strong knowledge of M365 applications, Share Point, and Power Automate.
- Experience with Intune, SCCM/MECM, Autopilot, and endpoint lifecycle management.
- Understanding of security best practices, patch management, and compliance.
- Familiarity with Mac devices, virtualisation, cloud platforms, and remote support tools.
- Excellent communication skills, able to explain technical concepts to all users.
- Ability to work from technical designs, project plans, and change schedules.
- Relevant certifications (e. g., Microsoft Modern Desktop Administrator, Comp TIA A+) are desirable.
Responsibilities
- Provide expert 2nd line support for Windows desktops, laptops, mobile devices, and MS 365 Teams.
- Escalate and resolve complex technical issues.
- Administer user accounts, shared mailboxes, and distribution lists in Azure AD/Entra ID.
- Maintain documentation, user guides, and system configurations.
- Proactively manage endpoint performance, patching, and security (Defender, Intune, SCCM).
- Deliver IT projects: deployments, upgrades, migrations, and endpoint refreshes.
- Collaborate with first-line support and IT teams to enhance the end-user experience.
- Technologies
- Azure
- Cloud
- Support
- Mobile
- Security
- Share Point
- Windows
- Office 365
- More
We are an ambitious Managed Service Provider (MSP) based in Paddington, London, renowned for delivering high quality IT services and solutions.
Our mission is to help businesses optimise their IT, enhance security, and ensure seamless connectivity.
We are seeking a talented 2nd Line IT Support Engineer with Project Delivery experience to join our dynamic team and provide expert support and project solutions to our clients.
We offer a competitive salary, a hybrid working model, and the opportunity for professional growth.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TavasTechs values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TavasTechs might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TavasTechs!
✨Direct Apply to TavasTechs
Let's not forget to apply directly through the TavasTechs website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TavasTechs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TavasTechs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TavasTechs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
