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- Tasks: Lead CRM system configuration and create advanced workflows for data-driven decisions.
- Company: Dynamic recruitment agency in Mayfair, London with a focus on innovative projects.
- Benefits: Competitive salary up to £50,000, 12-month contract, and opportunities for professional growth.
- Other info: Join a collaborative environment with exciting challenges and career advancement potential.
- Why this job: Shape customer experiences and bridge technology with sales and marketing teams.
- Qualifications: Experience in CRM operations, strong Excel skills, and familiarity with SQL and data visualisation tools.
The predicted salary is between 50000 - 50000 £ per year.
Mayfair, London - Onsite
Salary up to £50,000
12 Month Fixed Term Contract
About the Opportunity:
Do you love building systems that make data work smarter, not harder? We’re looking for a CRM Systems Specialist to shape how the sales and marketing teams use data to deliver exceptional customer experiences. You’ll be the bridge between technology and growth, helping the teams understand clients better, act faster, and make data-driven decisions seamlessly. Your work will ensure our CRM ecosystem runs efficiently, powers automated campaigns, and supports a personal, human touch that luxury customers expect.
Your Roles and Responsibilities:
- You will lead the technical configuration of the CRM ecosystem, designing advanced workflows and managing complex API integrations.
- Ensure a unified 360-degree customer view by bridging the gap between web, social, boutique sales, and digital marketing.
- Act as the ultimate gatekeeper. You’ll design the logic for lead scoring, touchpoint analysis, and automated cleansing while maintaining gold-standard GDPR compliance.
- Empower the Sales and Marketing divisions by building the complex segmentations and technical triggers required for hyper-personalised lifecycle campaigns.
- Develop the underlying reporting structures and dashboards that provide clear, actionable ROI insights across all global channels.
Your Experience and Skills:
- Extensive experience in CRM retail operations, POS, marketing technology, dashboard creation and/or systems administration.
- You possess a deep understanding of CRM platforms and their interaction with ERPs and Marketing Automation tools.
- High proficiency in Excel is a must. Familiarity with SQL, HTML/CSS, and data visualisation tools (like Power BI) will set you apart.
- Proven ability to manage complex data migrations and connect disparate systems via middleware or custom integrations.
- You don't just troubleshoot; you diagnose the root cause and build scalable solutions to prevent future friction.
To apply for the CRM Systems Specialist role, send your CV today, and we will review it and contact you immediately.
CRM Systems Specialist employer: TavasTechs
Contact Detail:
TavasTechs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Systems Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your CRM expertise. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by researching the company and its CRM systems. Be ready to discuss how you can improve their processes and contribute to their goals. Tailor your answers to show you understand their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our team.
We think you need these skills to ace CRM Systems Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Systems Specialist role. Highlight your experience with CRM platforms, data management, and any relevant tech skills. We want to see how you can bridge the gap between technology and growth!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples of how you've used Excel, SQL, or any other tools in past roles. We love seeing how you’ve tackled challenges and delivered results.
Keep It Clear and Concise: Your application should be easy to read and straight to the point. Avoid jargon unless it’s relevant to the role. We appreciate clarity, so make sure your key achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates. Let’s get your journey started!
How to prepare for a job interview at TavasTechs
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in the specific CRM systems mentioned in the job description. Familiarise yourself with their features, capabilities, and how they integrate with other tools. This will show your potential employer that you’re not just a user but someone who can leverage the system to drive results.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with technical configurations, API integrations, and data migrations. Bring examples of past projects where you’ve successfully implemented complex workflows or solved issues. This will demonstrate your hands-on expertise and problem-solving abilities.
✨Understand the Customer Journey
Since the role focuses on enhancing customer experiences, be ready to talk about how you’ve used data to understand customer behaviour. Share insights on how you’ve created personalised campaigns or improved lead scoring processes. This will highlight your ability to bridge technology with customer needs.
✨Prepare Questions About Their CRM Strategy
At the end of the interview, ask insightful questions about the company’s current CRM strategy and future goals. This shows your genuine interest in the role and helps you gauge if the company aligns with your career aspirations. Plus, it gives you a chance to demonstrate your strategic thinking.