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For Companies At a Glance
- Tasks: Lead CRM systems configuration and create advanced workflows for data-driven decisions.
- Company: Luxury brand in Mayfair, London with a focus on exceptional customer experiences.
- Benefits: Competitive salary up to £50,000 and a dynamic work environment.
- Other info: 12-month fixed-term contract with opportunities for professional growth.
- Why this job: Shape the future of customer engagement with cutting-edge CRM technology.
- Qualifications: Experience in CRM operations, strong Excel skills, and familiarity with SQL and data visualisation tools.
The predicted salary is between 50000 - 50000 £ per year.
About the Opportunity
Do you love building systems that make data work smarter, not harder? We are looking for a CRM Systems Specialist to shape how the sales and marketing teams use data to deliver exceptional customer experiences. You will be the bridge between technology and growth, helping the teams understand clients better, act faster, and make data-driven decisions seamlessly. Your work will ensure our CRM ecosystem runs efficiently, powers automated campaigns, and supports a personal, human touch that luxury customers expect.
Responsibilities
- You will lead the technical configuration of the CRM ecosystem, designing advanced workflows and managing complex API integrations.
- Ensure a unified 360-degree customer view by bridging the gap between web, social, boutique sales, and digital marketing.
- Act as the ultimate gatekeeper. You will design the logic for lead scoring, touchpoint analysis, and automated cleansing while maintaining gold-standard GDPR compliance.
- Empower the Sales and Marketing divisions by building the complex segmentations and technical triggers required for hyper-personalised lifecycle campaigns.
- Develop the underlying reporting structures and dashboards that provide clear, actionable ROI insights across all global channels.
Experience & Skills
- Extensive experience in CRM retail operations, POS, marketing technology, dashboard creation and/or systems administration.
- You possess a deep understanding of CRM platforms and their interaction with ERPs and Marketing Automation tools.
- High proficiency in Excel is a must.
- Familiarity with SQL, HTML/CSS, and data visualisation tools (like Power BI) will set you apart.
- Proven ability to manage complex data migrations and connect disparate systems via middleware or custom integrations.
- You do not just troubleshoot; you diagnose the root cause and build scalable solutions to prevent future friction.
CRM Systems Specialist in City of Westminster employer: TavasTechs
Contact Detail:
TavasTechs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Systems Specialist in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your CRM expertise. This could be a case study of a past project or even a mock-up of how you’d improve a current system. It’s a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM systems and data management. Think about how you can showcase your problem-solving skills and technical knowledge. We want to see how you can bridge the gap between tech and growth!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making an impact in the CRM space.
We think you need these skills to ace CRM Systems Specialist in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Systems Specialist. Highlight your experience with CRM platforms, data management, and any relevant tech skills like SQL or Excel. We want to see how you can bridge the gap between technology and growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about making data work smarter. Share specific examples of how you've improved customer experiences in previous roles. We love seeing your personality come through!
Showcase Your Technical Skills: Since this role involves complex API integrations and advanced workflows, don’t shy away from showcasing your technical prowess. Mention any relevant projects or tools you've used that align with our needs. We’re keen on seeing how you can empower our teams!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at TavasTechs
✨Know Your CRM Inside Out
Make sure you’re well-versed in the specific CRM platforms mentioned in the job description. Brush up on their features, functionalities, and how they integrate with other systems. Being able to discuss your hands-on experience with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Data Skills
Prepare to demonstrate your proficiency in Excel, SQL, and any data visualisation tools like Power BI. Bring examples of how you've used these skills to create reports or dashboards that provided actionable insights. This will highlight your ability to turn data into valuable information for decision-making.
✨Understand the Customer Journey
Familiarise yourself with the concept of a 360-degree customer view. Be ready to discuss how you’ve previously bridged gaps between different sales and marketing channels. This will illustrate your understanding of how to enhance customer experiences through effective data management.
✨Prepare for Technical Questions
Expect questions about API integrations, lead scoring logic, and GDPR compliance. Think of scenarios where you’ve tackled these challenges before. Being able to articulate your problem-solving process will demonstrate your technical expertise and readiness for the role.