At a Glance
- Tasks: Lead digital applications, drive user adoption, and enhance business processes.
- Company: Respected organisation focused on technology and innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a collaborative team and influence future growth through technology.
- Why this job: Make a real impact on digital transformation and user experience.
- Qualifications: Degree in IT or related field, with experience in business systems.
The predicted salary is between 45000 - 55000 £ per year.
Business Systems & Applications Lead (FTC)
Salary: £45,000 - £55,000 per annum (DOE) Job Type: Fixed-Term Contract (up to 18 Months) Location: Central London Working Pattern: Full-time, Hybrid
About the Opportunity
This is an exciting Business Systems & Applications Lead opportunity for a motivated digital professional to take ownership of key business applications, drive user adoption, and lead continuous improvement initiatives across the organisation.
Working closely with stakeholders, external suppliers, and technical specialists, you will play a pivotal role in enhancing digital capabilities, improving business processes, and ensuring colleagues maximise the value of core platforms including Microsoft 365, CRM systems, and other business-critical applications.
This role would suit someone with a strong blend of business engagement, application support, stakeholder management, and digital transformation experience who enjoys delivering meaningful improvements that positively impact users and organisational efficiency.
About the Company
Our client is a well-established and highly respected organisation with a strong reputation for excellence, collaboration, and service delivery.
They are committed to investing in technology, innovation, and modern ways of working, creating an environment where digital improvement and user experience are key priorities.
This is an opportunity to join a collaborative team where your expertise will directly influence how technology supports business operations and future growth.
Your Roles and Responsibilities
- Act as the primary point of contact for business users regarding digital applications, ensuring a professional and responsive service.
- Work closely with stakeholders to understand operational challenges and identify opportunities for improvement across digital platforms.
- Support and promote the effective use of Microsoft 365, CRM platforms, event management systems, and other business applications.
- Gather and document business requirements, user journeys, and process improvement opportunities.
- Translate user needs into change requests, enhancement proposals, and practical digital solutions.
- Coordinate with third-party suppliers, managed service providers, and technical specialists to resolve issues and deliver successful outcomes.
- Manage application-related incidents, service requests, and enhancement activities from initiation through to resolution.
- Support testing, user acceptance testing (UAT), release validation, and change management activities.
- Develop user guides, knowledge articles, training materials, and adoption resources.
- Identify recurring issues, recommend process improvements, and champion continuous improvement initiatives.
- Promote best practice in governance, data quality, information security, and GDPR-compliant working.
- Support the responsible adoption of emerging technologies, including AI-powered workplace tools.
Your Experience and Skills
- Degree in IT, Computer Science, or a related discipline, or equivalent commercial experience.
- Experience working in a business-facing applications, business systems, digital workplace, or continuous improvement role.
- Strong knowledge of Microsoft 365 and experience supporting the adoption of digital applications.
- Proven ability to liaise with both technical and non-technical stakeholders.
- Experience gathering requirements and translating business needs into technology solutions.
- Excellent communication, stakeholder engagement, and relationship management skills.
- Experience working with Saa S applications, CRM platforms, and business systems.
- Strong analytical and problem-solving skills with a continuous improvement mindset.
- Understanding of data governance, information security, and GDPR principles.
Desirable
- Microsoft certifications such as Microsoft 365 Fundamentals or Power Platform Fundamentals.
- Experience with Microsoft Copilot or other workplace AI technologies.
- Exposure to Power Automate, Power Apps, or low-code automation tools.
- Experience supporting reporting, data quality initiatives, or CRM data management activities.
- Experience within professional services, membership organisations, education, charity, heritage, or similar environments.
How to Apply
To apply for the Business Systems & Applications Lead role, please submit your CV.
Suitable applicants will be contacted to discuss the opportunity in more detail.
We are a recruitment company that specialises in projects and programmes
Business Systems & Applications Lead employer: TavasTechs
TavasTechs is an excellent employer that values its IT Support Engineers by providing a stable working environment in the vibrant Midlands region, with opportunities for home working to enhance work-life balance. The company fosters a collaborative culture where employees can grow their skills while supporting over 600 users, ensuring both personal and professional development in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems & Applications Lead
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We think you need these skills to ace Business Systems & Applications Lead
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at TavasTechs, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at TavasTechs
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with TavasTechs’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
