Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support to over 600 users across multiple sites.
- Company: Established UK organisation with a collaborative tech team.
- Benefits: Supportive environment with great development opportunities.
- Why this job: Join a dynamic team and enhance your IT skills while helping others.
- Qualifications: Strong Windows OS knowledge, problem-solving skills, and customer focus.
- Other info: Full UK driving license and car required for multi-site support.
The predicted salary is between 30000 - 42000 £ per year.
A well-established UK organisation is seeking a proactive IT Support Engineer to join their collaborative technology team. This role is essential in delivering 1st and 2nd line support to over 600 users across multiple locations, primarily in Leicester and Rugby.
The ideal candidate will have a strong background in Windows operating systems, excellent problem-solving skills, and a customer-oriented approach. A full UK driving license and a car are mandatory due to multi-site responsibilities.
The company offers a supportive environment with great development opportunities.
Onsite IT Support Engineer – Multi-Site, 1st/2nd Line employer: TavasTech
Contact Detail:
TavasTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer – Multi-Site, 1st/2nd Line
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills with real-life examples that highlight our customer-oriented approach.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express our appreciation. It keeps us fresh in their minds and shows our enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to match the job description perfectly.
We think you need these skills to ace Onsite IT Support Engineer – Multi-Site, 1st/2nd Line
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows operating systems and any relevant IT support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our collaborative technology team. Share specific examples of how you've provided excellent customer service in previous roles.
Show Your Enthusiasm: We love candidates who are genuinely excited about the role! In your application, let us know why you want to work with us and how you can contribute to our supportive environment. A little passion goes a long way!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at TavasTech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems and common IT issues. Be ready to discuss troubleshooting steps for 1st and 2nd line support scenarios, as this will show your technical prowess and problem-solving skills.
✨Show Off Your Customer Service Skills
Since the role is customer-oriented, prepare examples of how you've successfully handled user queries or resolved issues in the past. Highlight your ability to communicate clearly and empathetically, as this is key in IT support.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential problems you might encounter while providing support across multiple sites and how you would approach them. This will demonstrate your proactive mindset and adaptability.
✨Plan Your Journey
Given the multi-site nature of the job, ensure you have a plan for how you'll travel between locations. Mentioning your full UK driving license and car during the interview can reinforce your readiness for the role and commitment to being onsite when needed.
