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For Companies At a Glance
- Tasks: Manage major client accounts and oversee digital project delivery from concept to completion.
- Company: Dynamic digital media agency known for innovative retail projects across Europe.
- Benefits: Competitive salary, bonus opportunities, and a supportive team culture.
- Why this job: Join a creative team and make an impact on exciting digital installations.
- Qualifications: Experience in project delivery and strong communication skills required.
- Other info: Flexible working with travel opportunities and excellent career growth potential.
The predicted salary is between 30000 - 36000 £ per year.
We are looking for a Client Services Manager to join our client, who is a dynamic, creative digital media agency with a strong reputation for delivering large-scale retail and in-store digital projects across the UK, Europe, and beyond. The agency is known for combining technical expertise with creative innovation, producing installations that enhance customer experiences and bring marketing campaigns to life.
This Client Services Manager role focuses on managing major accounts from initial concept through design, delivery, and post-installation support. You will work closely with clients, contractors, and internal teams to ensure projects are delivered on time, on budget, and to the highest standard. Flexibility is key, as you will be required to travel to client sites across the UK and Europe and adapt to changing project timelines.
Your Roles and Responsibilities
- Oversee and manage multiple client accounts to ensure the successful delivery of digital projects.
- Oversee end-to-end project delivery, including on-site installations, construction projects, or live activations.
- Build and maintain strong relationships with clients, suppliers, and contractors.
- Coordinate project timelines, budgets, and resources effectively.
- Contribute to creative discussions, supporting the development of digital content and installation concepts.
- Provide regular updates to management on project progress and account activity.
- Support long-term account growth and strategic planning.
What you’ll need
- Proven experience in hands-on project delivery, preferably in construction, installation, or field-based projects.
- Experience managing contractors, suppliers, and third-party vendors on site.
- Excellent communication skills, confident in presenting to clients or agencies.
- Experience managing key stakeholders and building strong professional relationships.
- Passion for technology and its use in retail solutions.
- Strong attention to detail and organisational skills, able to juggle multiple projects.
- Proficient in Word, Excel, and PowerPoint, with commercial and financial awareness.
- Ability to plan strategically while managing day-to-day project delivery.
- Flexible, willing to travel and work at client sites, including remote locations.
Desirable Skills and Experience
- Enthusiasm for branding and creative development from concept to delivery.
- Creative flair; portfolio welcomed.
- Background in digital design, advertising, or retail store projects.
- Experience with web-based content management systems.
- Understanding of retail operations and trading.
- Friendly, adaptable, and a collaborative team player.
- Quick learner, able to thrive in a dynamic environment.
Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals.
To apply for the Client Services Manager role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.
Client Services Manager in London employer: TavasTech
Contact Detail:
TavasTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; demonstrate your passion for their work and how you can contribute to their success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key traits for a Client Services Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Client Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Services Manager role. Highlight your project delivery experience and any relevant client management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background in digital media aligns with our client's needs. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves managing relationships with clients and stakeholders, make sure your written application demonstrates your excellent communication skills. Clear, concise, and engaging writing will help us see you as a strong candidate.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at TavasTech
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with the types of projects the agency has delivered. Research their major accounts and be ready to discuss how your experience aligns with their project delivery style. This shows you’re genuinely interested and prepared.
✨Showcase Your Communication Skills
As a Client Services Manager, communication is key. Prepare examples of how you've successfully managed client relationships or presented to stakeholders. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to engage with clients effectively.
✨Be Ready for Flexibility Questions
Given the role’s requirement for travel and adaptability, expect questions about how you handle changing timelines and unexpected challenges. Have specific examples ready that highlight your flexibility and problem-solving skills in past projects.
✨Bring Your Creative Flair
Since the agency values creativity, don’t hesitate to share your ideas on digital content and installation concepts during the interview. If you have a portfolio, bring it along to showcase your creative work and how it relates to enhancing customer experiences.
