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- Tasks: Provide hands-on IT support and troubleshoot issues for over 600 users.
- Company: Established UK organisation with a supportive tech team.
- Benefits: Competitive salary, stable environment, and flexible home working options.
- Why this job: Join a collaborative team and make a real difference in IT support.
- Qualifications: Proactive attitude and experience in 1st and 2nd line support.
- Other info: Great opportunity for career growth in a reputable company.
The predicted salary is between 30000 - 35000 £ per year.
Salary: £30,000 to £35,000
Job Type: Permanent
Location: On-site Leicester and Rugby
A full UK Driving Licence and a car are mandatory.
About the Company
Our client is a well-established UK organisation with multiple operational sites seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments.
About the Opportunity
This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed.
Roles and Responsibilities:
- Deliver 1st and 2nd line IT support to over 600 users
- Troubleshoot and resolve incidents involving hardware, software, networks, and telephony
- Support system administration tasks, including user setup, monitoring, and maintenance
- Assist with testing and deploying new systems, hardware, and updates
IT Support Engineer in England employer: TavasTech
Contact Detail:
TavasTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common IT support scenarios and practice your troubleshooting skills. Be ready to showcase your problem-solving abilities and how you handle user queries effectively.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace IT Support Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the IT Support Engineer role. We want to see how your background aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention your hands-on experience.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at TavasTech
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to 1st and 2nd line support. Be prepared to discuss troubleshooting methods for hardware, software, and network issues. Familiarity with common IT problems and solutions will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As an IT Support Engineer, you'll be interacting with users who may not be tech-savvy. Practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for providing excellent support.
✨Highlight Your Problem-Solving Abilities
Prepare examples of past experiences where you've successfully resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see how you approach challenges and your ability to think on your feet.
✨Understand the Company Culture
Research the company and its values before the interview. Since they pride themselves on a supportive and collaborative environment, think about how your personal values align with theirs. Be ready to discuss why you want to work there and how you can contribute to their team dynamic.
