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- Tasks: Manage major client accounts and oversee exciting digital projects from start to finish.
- Company: Dynamic digital media agency known for creative innovation and strong client relationships.
- Benefits: Competitive salary, bonus opportunities, hybrid work, and career development support.
- Why this job: Join a creative team and make a real impact in the digital media landscape.
- Qualifications: Experience in project delivery and excellent communication skills are essential.
- Other info: Flexible travel required; great opportunities for personal and professional growth.
The predicted salary is between 30000 - 36000 £ per year.
We are looking for a Client Services Manager to join our client, who is a dynamic, creative digital media agency with a strong reputation for delivering large-scale retail and in-store digital projects across the UK, Europe, and beyond. The agency is known for combining technical expertise with creative innovation, producing installations that enhance customer experiences and bring marketing campaigns to life.
This Client Services Manager role focuses on managing major accounts from initial concept through design, delivery, and post-installation support. You will work closely with clients, contractors, and internal teams to ensure projects are delivered on time, on budget, and to the highest standard. Flexibility is key, as you will be required to travel to client sites across the UK and Europe and adapt to changing project timelines.
Your Roles and Responsibilities:
- Oversee and manage multiple client accounts to ensure the successful delivery of digital projects.
- Oversee end-to-end project delivery, including on-site installations, construction projects, or live activations.
- Build and maintain strong relationships with clients, suppliers, and contractors.
- Coordinate project timelines, budgets, and resources effectively.
- Contribute to creative discussions, supporting the development of digital content and installation concepts.
- Provide regular updates to management on project progress and account activity.
- Support long-term account growth and strategic planning.
What you’ll need:
- Proven experience in hands-on project delivery, preferably in construction, installation, or field-based projects.
- Experience managing contractors, suppliers, and third-party vendors on site.
- Excellent communication skills, confident in presenting to clients or agencies.
- Experience managing key stakeholders and building strong professional relationships.
- Passion for technology and its use in retail solutions.
- Strong attention to detail and organisational skills, able to juggle multiple projects.
- Proficient in Word, Excel, and PowerPoint, with commercial and financial awareness.
- Ability to plan strategically while managing day-to-day project delivery.
- Flexible, willing to travel and work at client sites, including remote locations.
Desirable Skills and Experience:
- Enthusiasm for branding and creative development from concept to delivery.
- Creative flair; portfolio welcomed.
- Background in digital design, advertising, or retail store projects.
- Experience with web-based content management systems.
- Understanding of retail operations and trading.
- Friendly, adaptable, and a collaborative team player.
- Quick learner, able to thrive in a dynamic environment.
Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the Client Services Manager role, send your CV today, and we will review it and contact you immediately.
Client Services Manager employer: TavasTech
Contact Detail:
TavasTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Services Manager gig.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your project delivery experience and any creative work you've done. This is your chance to shine and demonstrate how you can bring value to the team.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Be ready to discuss how your experience aligns with their needs, especially in managing client accounts and delivering digital projects. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re here to help you find the right fit, so make sure you submit your application directly with us for the best chance at landing that role.
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Services Manager role. Highlight your project delivery experience and any relevant client management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background in digital media or project management makes you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves liaising with clients and contractors, make sure your application demonstrates your excellent communication skills. Whether it's through your CV or cover letter, let us see how you can present ideas clearly and confidently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups. We can't wait to hear from you!
How to prepare for a job interview at TavasTech
✨Know the Company Inside Out
Before your interview, take some time to research the agency's recent projects and their approach to digital media. Understanding their creative innovations and how they enhance customer experiences will help you connect your skills to their needs.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed multiple client accounts or projects in the past. Highlight your experience with contractors and suppliers, as well as your ability to juggle timelines and budgets effectively.
✨Demonstrate Your Communication Prowess
Since this role involves building strong relationships with clients and stakeholders, practice articulating your thoughts clearly. Prepare to present a scenario where your communication skills made a difference in project delivery or client satisfaction.
✨Emphasise Your Flexibility and Adaptability
Given the need for travel and adapting to changing project timelines, share examples that showcase your flexibility. Discuss how you've thrived in dynamic environments and how you handle unexpected challenges while keeping projects on track.
