Receptionist in Hereford

Receptionist in Hereford

Hereford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist and direct patients with a friendly smile while supporting the healthcare team.
  • Company: Join a caring rural GP practice dedicated to excellent patient service.
  • Benefits: Flexible hours, training provided, and a supportive team environment.
  • Why this job: Make a real difference in patients' lives while gaining valuable experience.
  • Qualifications: Good education, Microsoft Office skills, and strong communication abilities.
  • Other info: Opportunity for career growth in a positive and dynamic healthcare setting.

The predicted salary is between 24000 - 36000 £ per year.

Responsibilities

  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
  • Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Qualifications and Experience

  • The Weobley and Staunton on Wye Practice currently have a vacancy for an experienced Receptionist who will project a positive and friendly image to patients, who is professional, efficient and enthusiastic with a flexible approach to fill this position.
  • The successful candidate will be required to have a good level of education, full knowledge of the elements of Microsoft Office and be able to demonstrate experience of delivering an excellent service to patients and staff alike in a pressurised environment.
  • You will need to demonstrate strong communication skills, understand the importance of confidentiality, take pride in your work and be a conscientious team player.
  • It is important to note that the successful candidate will also be required to undertake sickness and holiday cover in addition to their contracted hours as part of the Reception Team rota.
  • Experience of working in a GP Practice and with EMIS Web would be an advantage but is not essential as full training will be given.

The Weobley and Staunton on Wye Practice is a rural dispensing GP Surgery, split across two locations caring for approximately 6200 patients. We are approved for GP and medical student training and were awarded a rating of Good in our last CQC review. The Practice has a firm commitment to offer an excellent standard of care to its patients and our aim is to develop local, modern health services so that our patients can be treated close to where they live.

Taurus Healthcare Ltd is advertising this position on behalf of Weobley Surgeries & Staunton on Wye Surgeries. This means that Weobley & Staunton on Wye Surgeries is the employing organisation and will make the final decision on appointing candidates. Taurus Healthcare Ltd, on behalf of Weobley & Staunton on Wye Surgeries, will collate all relevant information for the purpose of the recruitment and pre-employment check process.

Receptionist in Hereford employer: Taurus Healthcare

Weobley and Staunton on Wye Practice is an excellent employer, offering a supportive work culture that prioritises patient care and employee development. With a commitment to providing high-quality healthcare in a rural setting, employees benefit from a friendly team environment, opportunities for training, and the chance to make a meaningful impact in the community. Join us to be part of a dedicated practice that values professionalism and teamwork while ensuring a positive experience for both staff and patients.
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Contact Detail:

Taurus Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist in Hereford

✨Tip Number 1

Make sure you know the practice inside out! Familiarise yourself with their services and values. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about their patients.

✨Tip Number 2

Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with handling different scenarios, whether it’s a friendly greeting or dealing with a tricky situation.

✨Tip Number 3

Dress the part! First impressions matter, especially in a healthcare setting. Wear something professional yet approachable to convey that positive and friendly image right from the start.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Receptionist in Hereford

Customer Service Skills
Communication Skills
Microsoft Office Proficiency
Confidentiality Awareness
Teamwork
Flexibility
Professionalism
Efficiency
Experience in a Pressurised Environment
Experience with EMIS Web
Positive Attitude
Problem-Solving Skills

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read the job description and person specification thoroughly. This will help us understand what we're looking for and ensure you highlight the right skills and experiences in your application.

Show Off Your Communication Skills: As a Receptionist, strong communication is key! In your written application, give examples of how you've effectively communicated with patients or team members in the past. This will show us that you can project that positive and friendly image we value.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the role. Mention any relevant experience, especially in a healthcare setting, to make your application stand out to us.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Taurus Healthcare

✨Know the Practice Inside Out

Before your interview, take some time to research Weobley and Staunton on Wye Practice. Familiarise yourself with their services, values, and recent achievements. This will not only show your genuine interest but also help you tailor your answers to align with their mission.

✨Showcase Your Communication Skills

As a receptionist, strong communication is key. Prepare examples of how you've effectively communicated with patients or team members in previous roles. Practise clear and friendly responses to common interview questions, as this will reflect your ability to project a positive image.

✨Demonstrate Your Flexibility

The job requires a flexible approach, especially regarding covering for sickness and holidays. Be ready to discuss your past experiences where you adapted to changing circumstances or took on additional responsibilities. Highlighting your willingness to go the extra mile will impress the interviewers.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in a pressurised environment. Think of situations where you had to manage difficult patients or multitask effectively. Practising these scenarios will help you respond confidently and demonstrate your capability to handle the role.

Receptionist in Hereford
Taurus Healthcare
Location: Hereford

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