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- Tasks: Manage patient requests and provide top-notch administrative support in a busy medical practice.
- Company: A dynamic healthcare recruitment agency focused on patient care.
- Benefits: Flexible work hours and opportunities for ongoing learning in a supportive team.
- Why this job: Make a real difference in patient experiences while developing your skills.
- Qualifications: Previous customer service experience and strong IT skills, especially with EMISweb and Docman.
- Other info: Join a friendly team dedicated to enhancing patient care.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare recruitment agency is seeking a patient services advisor for a busy medical practice in Hereford. The role includes reception duties, managing patient requests, and providing administrative support.
The ideal candidate will have previous customer service experience and excellent IT skills, particularly with systems like EMISweb and Docman.
The position offers flexibility in work hours and the opportunity for ongoing learning within a supportive team environment.
Patient Experience Specialist in Hereford employer: Taurus Healthcare
Contact Detail:
Taurus Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Specialist in Hereford
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Patient Experience Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to patient services. Think about scenarios where you've excelled in customer service and how you can bring that experience to the table.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with EMISweb and Docman if you haven't already. Being able to demonstrate your proficiency with these systems can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that perfect role, and applying directly can give you a better chance of getting noticed.
We think you need these skills to ace Patient Experience Specialist in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV for the Patient Experience Specialist role. Highlight your previous customer service experience and any relevant IT skills, especially with systems like EMISweb and Docman. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient services and how your skills can benefit our busy medical practice. Keep it friendly and professional – we love a personal touch!
Showcase Your Flexibility: Since the position offers flexible work hours, mention your availability and willingness to adapt. We appreciate candidates who can fit into our dynamic environment and help us provide the best patient experience possible.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our supportive team!
How to prepare for a job interview at Taurus Healthcare
✨Know Your Stuff
Make sure you’re familiar with the healthcare systems mentioned, like EMISweb and Docman. Brush up on how they work and be ready to discuss your experience with similar software. This shows you’re not just a good fit for the role but also proactive in your preparation.
✨Showcase Your Customer Service Skills
Since the role involves managing patient requests, think of specific examples from your past jobs where you provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to handle patient interactions effectively.
✨Flexibility is Key
The job offers flexible hours, so be prepared to discuss your availability and how you can adapt to the needs of the practice. Highlight any previous experiences where you’ve successfully managed varying schedules or adapted to changing demands.
✨Ask Thoughtful Questions
Prepare some questions about the team environment and ongoing learning opportunities. This not only shows your interest in the role but also helps you gauge if the practice is the right fit for you. It’s a two-way street, after all!
