Clinical Lead Urgent Primary Care services in Hereford

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you a passionate GP leader looking to shape the future of urgent primary care? Taurus Healthcare is seeking an experienced and forward-thinking Clinical Lead for Urgent Primary Care Services to provide senior clinical leadership across our innovative urgent care portfolio. This is an exciting opportunity to combine frontline clinical practice with strategic leadership, clinical governance and service development, helping to deliver safe, effective and integrated urgent care services across Herefordshire.

We are looking for someone who:

• Is a GMC registered GP with experience in urgent or unscheduled care.
• Has strong clinical leadership and decision-making skills.
• Is passionate about quality improvement, patient safety and service transformation.
• Can build effective relationships across organisations and professional groups.
• Thrives in a collaborative, fast-paced environment.

Main duties of the job:

• Provide clinical leadership and oversight across urgent primary care services.
• Maintain regular clinical sessions to support visible leadership and service development.
• Lead on clinical governance, incidents, complaints and learning.
• Support training, supervision and professional development of clinicians.
• Work with partners across primary care, community services, NHS 111, ambulance services and secondary care to improve patient pathways.
• Contribute to the strategic development of urgent care services across Herefordshire.
• Act as Deputy Caldicott Guardian.

If you are an inspiring clinical leader who wants to make a tangible difference to urgent care delivery and patient outcomes, we'd love to hear from you. Join us and help shape the future of urgent primary care in Herefordshire.

About us:

Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 185,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.

At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.

Employee benefits include:

• Access to a generous NHS pension scheme with 23.78% employer contribution.
• 33 to 38 days annual leave entitlement, in bank holidays, depending on service (pro rata for part-time staff).
• Access to Employee Benefits Programme (Vivup) offering:
• 24/7 access to counselling services
• Salary sacrifice scheme (cars and bikes)
• Range of discounts from national retailers

Due to current licence limitations, visa sponsorship is not available for this position. Applicants must already hold the right to work in the UK. This role must not be advertised or represented by third parties without written authorisation.

Job responsibilities:

• To work regular clinical sessions within the Taurus Healthcare urgent primary care services. This is essential to build visible leadership and understand real time situational awareness.
• To have first hand experience of systems, pathways and risks to strengthen quality incident review, learning and service improvement.
• Clinical insight ensures transformation work is grounded in the realities of urgent primary care delivery.

• The GP clinical lead will provide medical oversight and clinical leadership into Taurus Services including:
• To work collaboratively with the Associate Director of clinical services and the Associate Director of Nursing at Taurus Healthcare and the Wye Valley Trust community services operational team to continually promote a learning culture, which embeds Clinical Quality and Governance and monitors its effectiveness.
• Provide input and advice on any relevant initiatives that require a medical perspective for example implementation of recommendations from regulatory authorities and best practice advice and recommendations.
• Co-ordinate the development of management protocols, standard operating procedures, clinical guidelines, and pathways.
• To participate in developing and delivering a programme of training and supervision and peer support for clinical roles.
• Provide clinical advice, decision making and direction for the Operational Team both in Taurus Services and Wye Valley trust community services.
• Support CPD and appraisals of newly qualified GPs and salaried GP workforce.

• To investigate and manage incidents and complaints with support from the quality team.
• To engage in reflection on patient feedback and develop patient engagement to ensure service development is patient led.
• Ensure lessons learned from complaints, incidents and audits are communicated, actioned, and embedded across services.
• To attend and contribute to Taurus Services Clinical Governance monthly meetings and relevant contract meetings.
• Work with the quality team to ensure compliance with CQC standards.
• Support rota resilience planning, escalation frameworks and safe staffing models.
• Promote a positive, learning focused culture across the clinical workforce.
• Identify, manage and elevate risk appropriately.

• Support the review and roll out of any new digital tools and developments to improve services.
• Promote a culture of service user empowerment and valuing in design of service.
• Work with system partners such as 111, ED, ambulance services and community services to optimise pathways and ensure collaborative system working.
• Contribute to system wide strategy development for urgent primary care services in Herefordshire.
• Ensure alignment with national and ICB Urgent care priorities.

• To work with the Taurus Healthcare leadership team to ensure that clinical services deliver a high-quality service, meeting their contractual obligations within the agreed funding envelope.

Person Specification:

• Demonstrates a high level of integrity.
• Ability to use own initiative, follow tasks through and work with a high level of autonomy.
• Be responsive and agile, adapting to a rapidly changing environment.
• Ability to work as a team.

• High level of interpersonal skills.
• Analytic and problem solving skills.
• Communicates well with all stakeholders and builds effective relationships.
• Ability to manage and prioritise own work to meet deadlines.
• High level of accuracy, attention to detail, and diligence.

• Member of the Royal College of General Practitioners (MRCGP).
• A demonstrable commitment to professional development.
• Unblemished professional registration.
• Leadership qualification or relevant experience.

• Knowledge and experience of working in primary care.
• Knowledge and experience of using EMIS Web.
• Experience of working in a pressurised environment with competing commitments.
• An understanding, acceptance and adherence to the need for strict confidentiality.
• Confidence in working in multi-disciplinary health teams.
• Understanding of the health care system in relation to commissioners.
• Experience in organisational change.
• Experience of healthcare in Herefordshire.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,511.36 to £42,015.15 a year £31,511.36 PA (12hrs p/wk) - £42,015.15 PA (16 hrs p/wk)