At a Glance
- Tasks: Lead and transform neurodevelopmental services for ADHD and Autism, ensuring patient-centred care.
- Company: Join Taurus Healthcare, a dedicated provider of high-quality healthcare in Herefordshire.
- Benefits: Enjoy generous annual leave, NHS pension contributions, and employee support programmes.
- Other info: Be part of a diverse team committed to co-production and continuous improvement.
- Why this job: Make a real impact on neurodiverse care and improve lives in your community.
- Qualifications: Experience in operational management and a passion for neurodiverse care is essential.
The predicted salary is between 46300 - 52800 £ per year.
- Senior Clinical Services Manager Neurodiverse Services
- Closing date for applications: 03/08/2026
- Interview date: 13/08/2026
This is a truly exciting opportunity to make a difference.
We are looking for an exceptional operational leader to help shape the future of neurodevelopmental care in Herefordshire.
This is more than a service management role.
It is an opportunity to lead, build and transform pathways for ADHD, Autism and wider neurodevelopmental support, ensuring children, adults and families receive timely, accessible and person-centred care.
As our Senior Clinical Services Operations Manager for Neurodevelopmental Services, you’ll work with clinical leaders, partners, patients and families to develop high-quality assessment, prescribing and wrap-around support services that make a real difference.
We are looking for someone who combines strong operational grip with compassion, curiosity and the ability to bring people with them.
You’ll understand planned care, waiting list management and performance delivery, but you’ll also be passionate about co-production, lived experience and improving outcomes for neurodivergent people.
If you’re ready for a role where you can shape services, build partnerships and leave a lasting impact, we’d love to hear from you.
Help us create neurodevelopmental services that work better for the people who need them most.
Visa sponsorship is not available for this position. Applicants must hold the right to work in the UK.
Main duties of the job
This is an exciting opportunity to lead and develop Taurus Healthcare's Neurodiverse Services portfolio, including Adult ADHD, Adult Autism, Children's ADHD and Children's Autism services.
The post holder will provide operational leadership across neurodevelopmental services, ensuring safe, effective and patient-centred care while driving service improvement, innovation and growth.
Key responsibilities include leading the mobilisation of new services, managing demand, capacity, referrals and waiting lists, and ensuring delivery against contractual, quality and performance targets.
The role will oversee governance, risk management, workforce planning, recruitment, budget management and performance reporting, ensuring services remain sustainable and deliver value for money.
Working closely with clinical leaders, commissioners, NHS partners, education, social care and voluntary sector organisations, the post holder will help develop integrated pathways and innovative support services for neurodivergent people and their families.
The successful candidate will champion co-production, ensuring the views and experiences of patients, carers and families shape service design, delivery and continuous improvement, while helping to influence the future of neurodevelopmental care across Herefordshire.
See job description for full responsibilities
About us
Taurus Healthcare was established in 2012 as the provider arm of the GP Federation serving over 210,000 patients across Herefordshire.
Founded and owned by GP partners from across the county, Taurus is committed to delivering high quality, cost effective healthcare services closer to patients' homes, whilst ensuring those requiring hospital care are seen quickly and effectively.
We are committed to creating a diverse and inclusive workplace and welcome applications from all backgrounds, including Armed Forces veterans and family members of serving personnel.
Taurus Healthcare offers a range of excellent employee benefits, including membership of the NHS Pension Scheme with a 23.78% employer contribution, 33 to 38 days annual leave including bank holidays (pro rata for part time staff), access to our Vivup Employee Benefits Programme offering counselling support, salary sacrifice schemes and retail discounts, plus membership of the Blue Light Card discount scheme.
We reserve the right to close this vacancy early should sufficient applications be received and therefore encourage early application.
Strictly no applications, enquiries or candidate submissions from recruitment agencies or third parties.
Agencies are not authorised to advertise this vacancy or act on behalf of Taurus Healthcare.
Job responsibilities
Lead and develop Taurus Healthcare’s Neurodiverse Services portfolio, including Adult ADHD, Adult Autism, Children's ADHD and Children's Autism services.
Drive the mobilisation, implementation and ongoing management of new neurodevelopmental services and pathways across Herefordshire.
Provide day-to-day operational leadership, ensuring services are safe, effective, efficient and patient-centred.
Develop and deliver service transformation programmes that improve access, reduce waiting times and enhance patient outcomes.
Monitor demand, capacity, referrals and waiting lists, ensuring services achieve performance targets and contractual requirements.
Establish and oversee robust governance, operational procedures, risk management and quality assurance processes.
Lead workforce planning, recruitment, staff management and service resilience across neurodiverse services.
Develop and maintain performance frameworks, dashboards and KPI reporting to support service improvement and accountability.
Manage budgets, financial performance, invoicing processes and income recovery, ensuring services operate sustainably and deliver value for money.
Work collaboratively with clinical leaders, commissioners, NHS partners, education providers, social care and voluntary sector organisations to create integrated care pathways.
Lead the development of innovative wrap-around support services, including wellbeing, peer support, health coaching and family support initiatives.
Ensure the voices of neurodivergent people, families and carers directly influence service design, delivery and continuous improvement through co-production.
Maintain high standards of clinical governance, patient safety, safeguarding and regulatory compliance across all services.
Represent Taurus Healthcare at senior stakeholder and system-wide meetings, influencing the future direction of neurodevelopmental care across Herefordshire.
Person Specification
Qualifications
- Degree level qualification or equivalent operational management experience.
- Evidence of leadership and management development.
- Good standard of education (GCSE level in Maths and English, or equivalent)
- Personal Qualities and Attributes
- Ambitious and visionary leader.
- Passionate about improving neurodiverse care.
- Patient-focused and outcome-driven.
- Committed to delivering exceptional care and reducing health inequalities.
- Committed to genuine co-production, ensuring that service decisions are informed by the experiences, priorities and feedback of the people who use them.
- Collaborative and relationship-focused.
- Innovative with a strong commitment to continuous improvement.
Skills
- Strong strategic and operational leadership skills.
- Ability to manage complex service development programmes
- Understanding of planned care standards, waiting list management principles and maximum waiting time requirements within NHS services.
- Advanced data analysis and performance reporting skills.
- Highly developed analytical and problem-solving skills.
- Strong financial and commercial awareness.
- Excellent stakeholder engagement and influencing skills.
- Excellent written and verbal communication skills.
Experience
- Significant senior operational management experience within healthcare services.
- Experience of service mobilisation and implementation.
- Experience of programme and project management.
- Experience of service redesign and transformation.
- Experience of managing planned care processes within healthcare services, including referral management, waiting list oversight, capacity and demand planning, backlog reduction and delivery against maximum waiting time standards.
- Experience of involving patients, families, carers or people with lived experience in service development, improvement or pathway redesign.
- Knowledge of safeguarding requirements for adults and children.
- Demonstrable experience leading neurodiverse services, including ADHD and/or Autism pathways.
- Experience of financial management and budget oversight including invoice management and activity reconciliation processes.
- Experience of workforce leadership and management.
- Experience working with multidisciplinary clinical teams.
- Understanding of prescribing and medication management services.
- Knowledge of NHS commissioning, contracting and governance arrangements.
- #J-18808-Ljbffr
Senior Clinical Services Manager Neurodiverse Services in Hereford employer: Taurus Healthcare Limited
Taurus Healthcare is an exceptional employer, offering a supportive and inclusive work environment for Advanced Clinical Practitioners. With access to a generous NHS pension scheme, extensive annual leave, and a comprehensive Employee Benefits Programme, employees are well-cared for both professionally and personally. The organisation prioritises employee growth through clinical leadership opportunities and a commitment to service innovation, making it an ideal place for those seeking meaningful and rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Clinical Services Manager Neurodiverse Services in Hereford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Taurus Healthcare Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Taurus Healthcare Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Taurus Healthcare Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Clinical Services Manager Neurodiverse Services in Hereford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Taurus Healthcare Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Taurus Healthcare Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Taurus Healthcare Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Taurus Healthcare Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Taurus Healthcare Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Taurus Healthcare Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
