Dispenser in Hereford

Taurus Healthcare Ltd are advertising this position on behalf of Weobley Surgeries & Staunton on Wye Surgeries. The Weobley and Staunton on Wye Practice has an exciting opportunity for a Qualified Dispenser and welcome applications for a NVQ2 Qualified Dispenser. Are you passionate about helping others and looking for a rewarding role? We're seeking a friendly, motivated, and detail-oriented Dispenser to join our rural GP practice. In this role, you'll be at the heart of our practice, supporting the safe and efficient dispensing of medication while providing a warm, personal service to our local community. Working in a rural setting offers the unique opportunity to build genuine relationships with patients and be a valued part of their ongoing care.

What we offer:

• A friendly, supportive team
• A meaningful role serving the local community
• Opportunities for training and development
• A positive working environment where your contribution is truly valued.

If you're reliable, enthusiastic, and eager to grow within a caring profession, we'd love to hear from you. Informal enquiries can be directed to our Dispensary Manager Claire Coultas by telephone on 01544 318472.

Main duties of the job:

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way across both Weobley & Staunton on Wye Surgeries. To process all relevant prescriptions as authorised by GPs and prescribing nurses, where appropriate, in accordance with the principles of good practice, dispensing and sale of prescriptions and medicines/appliances and assist with stock control, ordering and re-stocking of the dispensary. It is important to note that the successful candidate will also be required to undertake sickness and holiday cover in addition to their contracted hours as part of the Dispensary rota.

About us:

The Weobley and Staunton on Wye Practice is a rural dispensing GP Surgery, split across two locations with approximately 6,500 patients. Taurus Healthcare Ltd is advertising this position on behalf of Weobley & Staunton Surgeries. This means that Weobley & Staunton Surgery is the employing organisation and will make the final decision on appointing candidates.

Job responsibilities:

Job Summary: The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way across both Weobley & Staunton on Wye Surgeries. To process all relevant prescriptions as authorised by GPs and prescribing nurses, where appropriate, in accordance with the principles of good practice, dispensing and sale of prescriptions and medicines/appliances and assist with stock control, ordering and re-stocking of the dispensary.

Job Responsibilities:

• To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.
• To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
• To ensure that all monies received or handled on behalf of the Practice are appropriately stored and a record kept of all financial transactions.
• Ordering appropriate quantities of goods via the wholesalers computer link.
• Check incoming stock against the invoice. Enter stock onto EMIS LV for stock control. Identify any errors in incoming stock and report to wholesaler and re-order item if necessary.
• To promptly forward all invoices and dispensary related correspondence to the Practice Manager or Dispensary Manager according to Practice policy.
• To operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
• To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
• To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.
• To take prompt action in response to any drug alert bulletins that may be received from time to time.
• To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
• To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.

Person Specification:

Experience:

• Previous stock and quality control experience.
• Computer literate with excellent keyboard skills.
• Used to handling and reconciling cash.
• Self-starter, able to work on own initiative, following set procedures and protocols.
• Previous experience of working in General Practice Dispensary or Hospital Pharmacy.
• Use of clinical system software eg. EMIS.
• Reception/Customer Care experience.

Skills & Abilities:

• Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances.
• Ability to organise own tasks and work systematically.
• Ability to respect confidentiality at all times.
• An enquiring mind with a willingness to learn new skills and procedures.

Personal Attributes:

• Be able to demonstrate an understanding and commitment to working within a large Primary Care Team.
• Ability to remain calm under pressure.
• Capable of working unsupervised.
• Capable of consistent accuracy and concentration under pressure.
• Keen to learn new skills.
• Self-motivated but aware of limits of authority.
• Demonstrate an understanding and commitment to good standards of patient care.
• Enjoys working as part of a Primary Care Team.
• Flexible in approach to work and ability to cover colleagues during leave/busy periods.
• Understanding of and commitment to Health & Safety in the workplace.

Qualifications:

• Good level of education to GCSE standard or equivalent.
• BTEC/NPA qualification in Dispensing or similar standard of training ie. NVQ Level 2 in Dispensing.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.