At a Glance
- Tasks: Support customers, design solutions, and build prototypes on the Tatum platform.
- Company: Join a forward-thinking company focused on blockchain technology.
- Benefits: Enjoy 25 vacation days, flexible working, and a learning budget.
- Other info: Work in a supportive culture with opportunities for growth and learning.
- Why this job: Make a real impact by helping customers succeed with innovative solutions.
- Qualifications: 3+ years in IT, programming experience, and a passion for customer support.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Customer Solutions Engineer who will work closely with customers, engineering, and sales teams. This role combines solution design, hands-on technical support, and active participation in product development. You will help customers successfully adopt and operate our solutions while continuously feeding customer insights back into engineering.
- Communicate with customers, helping them to find and deploy solutions using the Tatum platform.
- Help customers to solve their issues using modern support practices.
- Build prototype applications on the Tatum platform.
- A customer-focused engineer and team player who enjoys communicating and helping customers successfully use our platform.
Requirements:
- Programming experience (any backend or scripting language is acceptable).
- 3+ years of working experience in IT or a related technical role.
- Blockchain knowledge is a huge plus but don’t worry we teach you everything.
- Various programming languages to build prototypes, PoCs, and code snippets.
A chance to work on cutting-edge blockchain technologies with a supportive, growth-oriented culture. Standard benefits include 25 vacation days, flexible working, ESOP, budget for learning, and others.
Customer Solution Engineer (Hiring Immediately) in London employer: Tatum
Join a dynamic team as a Customer Solutions Engineer, where you'll engage directly with customers and collaborate with engineering and sales to deliver innovative solutions on the Tatum platform. Our supportive work culture prioritises employee growth, offering 25 vacation days, flexible working arrangements, and a dedicated budget for learning, making it an ideal environment for those passionate about technology and customer success. Embrace the opportunity to work with cutting-edge blockchain technologies while contributing to meaningful projects that drive customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Solution Engineer (Hiring Immediately) in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! If you’ve built any prototypes or projects, don’t hesitate to share them during interviews. It’s a great way to demonstrate your hands-on experience with the Tatum platform.
✨Tip Number 3
Prepare for technical questions! Brush up on your programming languages and be ready to discuss how you’ve solved customer issues in the past. We love seeing problem-solving in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Customer Solution Engineer (Hiring Immediately) in London
Some tips for your application 🫡
Show Your Passion for Customer Solutions:When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can connect with clients and make their experience with our platform exceptional.
Highlight Relevant Experience:Make sure to showcase your programming skills and any relevant IT experience. We’re looking for someone who can hit the ground running, so don’t hold back on sharing your past projects or roles that relate to this position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Customer Solutions Engineer role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Tatum
✨Know the Tatum Platform Inside Out
Before your interview, make sure you familiarise yourself with the Tatum platform. Understand its features and how it helps customers solve their issues. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've helped customers in previous roles. Think about specific challenges you faced and how you resolved them. This will demonstrate your customer-focused approach and ability to communicate effectively.
✨Brush Up on Your Programming Knowledge
Since programming experience is key for this role, be ready to discuss your skills in any backend or scripting language. You might even be asked to solve a coding problem during the interview, so practice some common coding challenges beforehand.
✨Emphasise Team Collaboration
This role requires working closely with various teams, so highlight your experience in collaborative environments. Share stories that illustrate your ability to work as part of a team and how you’ve contributed to successful projects.
