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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Join Tattu, a luxury restaurant brand known for its unique dining journey and vibrant atmosphere.
- Benefits: Enjoy perks like 50% off meals, wellness sessions, and access to earned wages anytime.
- Why this job: Be part of a fast-growing company with a fun culture and opportunities for personal growth.
- Qualifications: No prior experience needed; just bring your passion for service and a desire to learn.
- Other info: Participate in monthly team events and enjoy a bespoke development journey.
Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style.
Tattu Leeds is an evolution of our original concept. The design is visually inspired by the progression of body art, namely the delicate line work and the detailed techniques used today, reflected in the use of the beautiful natural materials and intricate finishes that surround you. In the art form, the cherry blossom is a symbol of good luck and life whilst our white roses symbolise love in dedication to the Yorkshire emblem. At Tattu Leeds attention to detail is always a priority, from the Chinese-inspired cuisine to the innovative cocktails our bartenders create.
Permanently Unique awarded – Time Best Places to Work 2024 & 2025!
The Role:
- Demonstrate your passion for customer service to deliver a unique and special experience to guests
- Support your team to create a positive working environment and to be the best team that we can be
- Use your personable skills to respond to different situations and different customer requirements
- Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail
- Demonstrate a desire to go further in your career and learn new skills
- All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased
Why us:
Health & Happiness
- Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme
- Bespoke staff food menu designed by all our head chefs
- Mental health first aiders
- EAP scheme
Progression
- Bespoke development journey\’s for all our team
- Development academies to support the progression and development of our team
Extras
- 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
- Recommend a friend scheme
- Wagestream – access a share of your earned wages whenever you need it
- Employee of the month award
- Monthly team building events
- Annual celebration
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Server/Waiter/Waitress employer: Tattu
Contact Detail:
Tattu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Familiarise yourself with Tattu's unique brand identity and customer experience. Understanding their focus on luxury and attention to detail will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for customer service by preparing examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to delivering a unique experience, which is key at Tattu.
✨Tip Number 3
Network with current or former employees of Tattu if possible. They can provide insights into the company culture and what they value in their staff, giving you an edge in understanding how to fit in.
✨Tip Number 4
Prepare to discuss your ability to handle busy periods effectively. Tattu values impeccable service even during peak times, so be ready to share strategies or experiences that highlight your skills in managing large sections of guests.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Tattu's unique brand identity and customer experience. Highlight your understanding of their luxury service style and how you can contribute to creating a captivating dining atmosphere.
Showcase Customer Service Skills: In your application, emphasise your passion for customer service. Provide examples of how you've delivered exceptional experiences in previous roles, especially in busy environments.
Highlight Teamwork Experience: Mention any past experiences where you supported your team in creating a positive working environment. Tattu values collaboration, so demonstrate how you can contribute to a strong team dynamic.
Express Career Ambitions: Convey your desire to grow within the hospitality industry. Discuss your eagerness to learn new skills and take on challenges, aligning with Tattu's commitment to staff development and progression.
How to prepare for a job interview at Tattu
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to create a memorable experience for guests.
✨Demonstrate Team Spirit
Tattu values a positive working environment, so highlight your ability to work well in a team. Discuss how you've supported colleagues in busy situations and contributed to a harmonious workplace.
✨Highlight Your Adaptability
Be prepared to discuss how you handle different customer needs and unexpected situations. Provide examples of times when you successfully adapted your approach to meet diverse guest requirements.
✨Express Your Desire for Growth
Tattu is looking for individuals who are eager to learn and progress in their careers. Talk about your career aspirations and any skills you wish to develop further, showing that you're committed to personal and professional growth.