At a Glance
- Tasks: Deliver exceptional customer service and support your team in creating a positive dining experience.
- Company: Join Tattu, a luxury restaurant brand with a unique vibe and an international following.
- Benefits: Enjoy health sessions, 50% off meals, and access to earned wages anytime.
- Other info: Opportunities for progression and fun team-building events await you!
- Why this job: Be part of a fast-growing company that values your passion and commitment.
- Qualifications: Great attention to detail and a willingness to learn new skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey.
Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style
This is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history.
Inspired by both the rich historic and contemporary qualities of the city, Tattu Edinburgh explores a new chapter of our story with a setting that blends traditional Chinese interior design, with reflective surfaces to introduce a modern aspect.
The relationship between New Town and Old Town is in harmony with the part modern/part heritage building we now call home.
Permanently Unique awarded - Time Best Places to Work 2024 & 2025!
Make sure you are following our Linked In page - Permanently Unique Group.
The Role
- Demonstrate your passion for customer service to deliver a unique and special experience to guests
- Support your team to create a positive working environment and to be the best team that we can be
- Great attention to detail, taking pride and always working to the best of your ability
- Demonstrate commitment and passion on every shift
- Willingness to learn new skills and continuously improve.
- Demonstrate your passion for customer service to deliver a unique and special experience to guests
- Support your team to create a positive working environment and to be the best team that we can be
- Great attention to detail, taking pride and always working to the best of your ability
- Demonstrate commitment and passion on every shift
- Willingness to learn new skills and continuously improve.
Why us
- Health & Happiness
- Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme
- Bespoke staff food menu designed by all our head chefs
- Mental health first aiders
- EAP scheme
- Progression
- Bespoke development journey's for all our team
- Development academies to support the progression and development of our team
- Extras
- 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
- Recommend a friend scheme
- Wagestream - access a share of your earned wages whenever you need it
- Employee of the month award
- Monthly team building events
- Annual celebration
- For Harri's privacy policy click here , For Tattu's click here
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Food Runner employer: Tattu
Tattu is an exceptional employer that fosters a vibrant and dynamic work culture, where creativity and innovation are at the forefront. As a General Manager, you will have the opportunity to lead a passionate team in a stunning environment, with a focus on personal and professional growth. With a commitment to excellence and a reputation for outstanding service, Tattu Leeds offers a unique chance to be part of a rapidly expanding brand that values its employees and encourages their development.
StudySmarter Expert Advice🤫
We think this is how you could land Food Runner
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tattu. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tattu
Don't be shy about reaching out to Tattu directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Runner
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tattu and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tattu
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
