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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage guest sections during busy times.
- Company: Fenix is a vibrant, luxury restaurant inspired by Greek culture and modern cuisine.
- Benefits: Enjoy health sessions, cycle schemes, staff discounts, and career progression opportunities.
- Why this job: Join a fast-growing company with a fun culture and a focus on personal development.
- Qualifications: Passion for customer service and a desire to learn and grow in the hospitality industry.
- Other info: Be part of a team that values mental health and offers unique dining privileges.
Overview
Join to apply for the Cocktail Waiter role at Tattu Restaurants.
Join our Tribe. Inspired by cycladic philosophies and modern Greek fusion cuisine, Fenix is a vibrant dining concept that will marry escapism with high-quality hospitality.
This role is an incredible opportunity to open a brand new restaurant, to lead Fenix into becoming the restaurant to dine in Manchester and beyond.
Escape to the islands of Greece with us, and take our guests on a dynamic adventure, from sunrise to moonlight.
Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style.
This is an amazing opportunity to be a part of one of the UK\’s fastest-growing companies with an outstanding reputation and performance history.
Permanently Unique awarded – Time Best Places to Work 2024
The Role
- Demonstrate your passion for customer service to deliver a unique and special experience to guests
- Support your team to create a positive working environment and to be the best team that we can be
- Use your personable skills to respond to different situations and different customer requirements
- Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail
- Demonstrate a desire to go further in your career and learn new skills
Why us
- Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme
- Bespoke staff food menu designed by all our head chefs
- Mental health first aiders
- EAP scheme
Progression
- Bespoke development journeys for all our team
- Development academies to support the progression and development of our team
Extras
- 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
- After reaching your 2nd anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
- Recommend a friend scheme
- Wagestream – access a share of your earned wages whenever you need it
- Employee of the month award
- Monthly team building events
- Annual celebration
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
- Restaurants
Referrals increase your chances of interviewing at Tattu Restaurants by 2x.
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Cocktail Waiter employer: Tattu Restaurants
Contact Detail:
Tattu Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cocktail Waiter
✨Tip Number 1
Familiarise yourself with Greek cuisine and cocktail trends. Understanding the menu and being able to discuss dishes and drinks confidently will impress during your interview and show your passion for the role.
✨Tip Number 2
Practice your customer service skills in a busy environment. Being able to manage large sections of guests is crucial, so consider volunteering or working in similar fast-paced settings to hone your abilities.
✨Tip Number 3
Network with current employees or those in the hospitality industry. They can provide insights into the company culture at Fenix and may even refer you, which can significantly boost your chances of landing the job.
✨Tip Number 4
Show enthusiasm for personal development. Fenix values career growth, so expressing your desire to learn new skills and advance within the company can set you apart from other candidates.
We think you need these skills to ace Cocktail Waiter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Cocktail Waiter position. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for working in a vibrant dining environment like Fenix. Mention specific aspects of the restaurant that excite you and how you can contribute to its success.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Include examples of how you've managed busy periods and provided excellent service, as these are crucial for the role.
Show Your Personality: Fenix values a youthful and fresh service style. Make sure your application reflects your personality and approach to work. Use a friendly tone and express your eagerness to be part of their dynamic team.
How to prepare for a job interview at Tattu Restaurants
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to create memorable moments for guests.
✨Demonstrate Team Spirit
Fenix values a positive working environment, so be prepared to discuss how you contribute to team dynamics. Highlight any experiences where you supported colleagues or helped foster a collaborative atmosphere.
✨Prepare for Busy Periods
Since managing large sections of guests is part of the role, think of scenarios where you successfully handled high-pressure situations. Be ready to explain your strategies for maintaining impeccable service during busy times.
✨Express Your Desire for Growth
Fenix is looking for individuals eager to advance their careers. Share your career aspirations and how you plan to develop your skills within the hospitality industry, showing that you're committed to personal and professional growth.
