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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage guest sections during busy times.
- Company: Fenix is a vibrant, luxury restaurant inspired by Greek culture and modern cuisine.
- Benefits: Enjoy health sessions, cycle schemes, staff discounts, and career progression opportunities.
- Why this job: Join a fast-growing company with a fun culture and a focus on personal development.
- Qualifications: Passion for customer service and a desire to learn and grow in the hospitality industry.
- Other info: Be part of a team that values mental health and offers unique dining privileges.
Join our Tribe.
Inspired by cycladic philosophies and modern Greek fusion cuisine, Fenix is a vibrant dining concept that marries escapism with high-quality hospitality.
This role offers an incredible opportunity to open a new restaurant and lead Fenix into becoming the premier dining destination in Manchester and beyond.
Escape to the Greek islands with us and take our guests on a dynamic journey from sunrise to moonlight.
Fenix is a modern, luxury, and captivating restaurant brand that engages guests through a unique customer experience. We are leaders in brand identity, with an international following built over four years through dramatic interiors, specialized cuisine, and a youthful, fresh service style.
Join us and be part of one of the UK\’s fastest-growing companies with an outstanding reputation and performance record.
Permanently Unique awarded – Time Best Places to Work 2024
The Role
- Demonstrate passion for customer service to deliver a memorable experience to guests.
- Support your team in creating a positive working environment and striving for excellence.
- Use personable skills to respond effectively to various situations and customer needs.
- Manage large sections of guests during busy periods, ensuring impeccable service and attention to detail.
- Show a desire to advance your career and learn new skills.
Why us:
Health & Happiness
- Monthly sessions including massages, yoga, pottery painting, and more.
- Cycle to work scheme.
- Bespoke staff food menu designed by our head chefs.
- Mental health first aiders.
- EAP scheme.
Progression
- Customized development journeys for all team members.
- Development academies to support career growth and skills development.
Extras
- 50% off food and drinks Monday to Thursday for tables of up to four at Tattu or Fenix restaurants.
- After your second anniversary, enjoy dining privileges at any of our Tattu or Fenix restaurants.
- Recommend a friend scheme.
- Wagestream – access a share of your earned wages whenever needed.
- Employee of the Month award.
- Monthly team-building events.
- Annual celebration.
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Cocktail Waiter employer: Tattu Restaurants
Contact Detail:
Tattu Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cocktail Waiter
✨Tip Number 1
Familiarise yourself with Greek cuisine and cocktail trends. Understanding the menu and being able to discuss dishes and drinks confidently will impress during your interview and show your passion for the role.
✨Tip Number 2
Practice your customer service skills in a busy environment. Being able to manage large sections of guests is crucial, so consider volunteering or working in similar fast-paced settings to hone your abilities.
✨Tip Number 3
Network with current employees or those in the hospitality industry. They can provide insights into the company culture at Fenix and may even refer you, which can significantly boost your chances of landing the job.
✨Tip Number 4
Show enthusiasm for personal development. Fenix values career growth, so expressing your desire to learn new skills and advance within the company can set you apart from other candidates.
We think you need these skills to ace Cocktail Waiter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Cocktail Waiter position. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for working in a vibrant dining environment like Fenix. Mention specific aspects of the restaurant that excite you and how you can contribute to its success.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Include examples of how you've managed busy periods and provided excellent service, as these are crucial for the role.
Show Your Personality: Fenix values a youthful and fresh service style. Make sure your application reflects your personality and approach to work. Use a friendly tone and express your eagerness to be part of their dynamic team.
How to prepare for a job interview at Tattu Restaurants
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to create memorable moments for guests.
✨Demonstrate Team Spirit
Fenix values a positive working environment, so be prepared to discuss how you contribute to team dynamics. Highlight any experiences where you supported colleagues or helped foster a collaborative atmosphere.
✨Prepare for Busy Periods
Since managing large sections of guests is part of the role, think of scenarios where you successfully handled high-pressure situations. Be ready to explain your strategies for maintaining impeccable service during busy times.
✨Express Your Desire for Growth
Fenix is looking for individuals eager to advance their careers. Share your career aspirations and how you plan to develop your skills within the hospitality industry, showing that you're committed to personal and professional growth.
