At a Glance
- Tasks: Lead incident management and drive continuous service improvement in a dynamic IT environment.
- Company: Join a world-class defence organisation committed to digital excellence.
- Benefits: Competitive hourly rate, hybrid working, and potential for long-term contract.
- Other info: Opportunity for overtime and career growth in a supportive team.
- Why this job: Make a real impact by enhancing secure communications in a vital sector.
- Qualifications: Knowledge of VDI technology and Windows OS required.
The predicted salary is between 48.84 - 48.84 £ per hour.
World Class Defence Organisation is currently looking to recruit a Secure Communications Service Manager subcontractor on an initial 12 month contract. This role requires a broad level of knowledge of VDI environment/technology and Windows OS.
Rate: 48.84 per hour
Location: Stevenage
Hybrid / Remote working: 4-5 days a week likely onsite.
Contract: 37 Hours per week
Overtime: Hours worked over 37 hours per week will be calculated at time and a quarter
Duration: 12 Months (initially and then ongoing and long-term thereafter)
IR35 status: Inside IR35 (Umbrella)
Responsibilities:
- Lead and manage incident management within the environment
- Lead and manage continuous service improvement activities within the environment
- Ensure service levels are achieved or exceeded at all times by often providing escorting of DEX and DEX suppliers
- Lead and manage request management within the environment
- Lead and manage change management activities within the environment
- Customer engagement and communications with the business area and users to support DEX position and reputation as an enabler of the environment
- Ensuring service availability levels of the environment and services within the environment are achieved meeting the customer need
- Governance of the SyOps process within the environment
Secure Communications Service Manager employer: Tatton Recruitment
As a Secure Communications Service Manager at our World Class Defence Organisation, you will be part of a dynamic team that values innovation and excellence in IT services. Our hybrid working model promotes a healthy work-life balance, while our commitment to continuous improvement and employee development ensures that you will have ample opportunities for professional growth. Located in Stevenage, we offer a supportive work culture that encourages collaboration and engagement, making it an ideal environment for those seeking meaningful and rewarding employment.
