At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: Join a community-focused pub with a fun and welcoming atmosphere.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Other info: Great opportunities for career growth and internal promotions.
- Why this job: Be part of a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
At The Tattenham Corner we are extremely passionate about delivering consistent outstanding customer service and at the heart of this philosophy is ensuring we as a team have fun and create a warm welcoming atmosphere to all our guests.
The Surrey Hills area is a beauty right on our doorstep. With outstanding views of the Epsom Downs racecourse, our pub is at the heart of the community and ideally located just an 8 minute walk to Tattenham Corner station.
From cosy, snug corners and bright, airy spaces, through to the outside area with its own kitchen and bar, Tattenham Corner is your home away from home. We serve delicious food all day every day, with quality, seasonal, British ingredients freshly prepared for great flavour. The perfect host for a drink with pals, a business lunch or dinner with friends and family.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager employer: Tattenham Corner
At The Tattenham Corner, we pride ourselves on fostering a vibrant and supportive work culture where our team members can thrive. With access to career development pathways, fully funded training, and generous employee discounts, we ensure that our Assistant Managers not only enjoy their roles but also have ample opportunities for growth within the hospitality industry. Nestled in the picturesque Surrey Hills, our pub offers a unique community atmosphere, making it an ideal place for those passionate about delivering exceptional customer service while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. This way, you can chat with the staff and get a feel for the atmosphere. Plus, it shows your genuine interest in the place!
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the team culture and what the hiring managers are really looking for.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve delivered exceptional customer service or led a team. We want to see how you handle real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating a warm and welcoming atmosphere for our guests.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality and team management. We’re looking for someone who can lead our team effectively, so share specific examples of how you've done this in the past.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our fun and friendly environment.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Tattenham Corner
✨Know the Company Inside Out
Before your interview, take some time to research The Tattenham Corner. Understand their values, the type of customer service they pride themselves on, and what makes them unique in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their philosophy.
✨Showcase Your Passion for Customer Service
As an Assistant Manager, exceptional customer service is key. Be prepared to share specific examples from your past experiences where you went above and beyond for customers. Highlight how you can contribute to creating that warm, welcoming atmosphere they value so much.
✨Demonstrate Leadership Skills
Since this role involves team management, think of instances where you've successfully led a team or trained new staff. Discuss your approach to motivating others and how you handle challenges within a team setting. This will illustrate your capability to lead and develop the team at The Tattenham Corner.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes, career progression opportunities, or how they maintain their community-focused ethos. This shows you're not just interested in the job, but also in growing with the company.