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- Tasks: Lead financial performance and cost control for Tatte's café and bakery operations.
- Company: Tatte Bakery & Cafe is a vibrant, community-focused bakery and café chain.
- Benefits: Enjoy competitive pay, health insurance, 401(k) match, and discounted meals.
- Why this job: Be a strategic partner in a dynamic environment that values growth and collaboration.
- Qualifications: 7+ years in finance, strong analytical skills, and a collaborative spirit required.
- Other info: This role offers a chance to impact operational success across multiple locations.
The predicted salary is between 43200 - 72000 ÂŁ per year.
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The Senior Manager, Operations Controller – Café, Catering & Bakery Operations is a strategic partner and operational thought leader supporting financial performance, cost control, and margin enhancement across Tatte’s café and bakery network. This role bridges Finance and Operations, providing real-time insights, tools, and analysis to drive disciplined decision-making and sustainable growth. You will be the point-person when it comes to ensuring operational leaders have the data / support to drive performance.
Key Responsibilities
Operational Finance & Planning
- Leverage deep knowledge of on-the-ground performance to support Ops leaders as they manage operating budgets, labor models, and P&L performance across cafés and bakery operations
- Co-own café and bakery-level financial planning and forecasting processes with FP+A and Ops; provide valuable alignment on volumes, labor, VTS, and controllables based on Ops partnership
- Lead periodic café/bakery performance reviews (weekly/monthly) to identify drivers of variance and margin pressure or upside
- Provide operators with insights and forecasting support to optimize planning for holiday weeks
- Partner with executive leadership, Finance, and HR to develop and roll out best-in-class compensation programs for leaders across the Ops organization
Cost Control & Margin Improvement
- Develop and maintain tools to track and improve labor efficiency, waste, COGS, and throughput
- Monitor product mix, pricing, and promotional impact on margins; work with Category and Culinary teams to model potential changes and share with Leadership
- Provide real-time, actionable financial guidance during new product launches or menu updates
Operational Reporting & Analytics
- Build café-level dashboards and scorecards to support decision-making by GMs, DMs, DECs, and Ops leadership
- Standardize reporting around labor cost, productivity, sales comps, and controllable expenses
- Support weekly flash reporting and monthly close with accurate insights and reconciliations
Cross-Functional Collaboration
- Partner with Accounting to ensure accurate coding during financial close
- Partner with Category Management on menu change impacts to the cafes and bakery
- Work closely with Culinary, Bakery, and Supply Chain to model product and ingredient costs
- Collaborate with Real Estate and Construction on pro forma models for new units
Leadership & Team Development
- Serve as a key financial advisor & coach to field leaders, building fluency in performance drivers
Qualifications
- 7+ years of experience in financial planning & analysis, operational finance, or business control—preferably in foodservice, retail, or hospitality
- Strong understanding of unit economics, labor models, and food cost management
- Track record of success supporting multi-unit operations and driving cost discipline
- Excellent financial modeling, Excel, data visualization skills, QuickSights and SQL experience a plus
- Familiarity with systems such as ERP, POS, labor scheduling, and inventory management platforms
- Highly collaborative, detail-oriented, comfortable working across multiple teams and projects
- Strong communication skills and ability to translate complex findings with cross-functional partners, some of whom will have limited financial knowledge
- Ability to work independently with little direct supervision
- Bachelor’s degree; MBA preferred but not required
Our Benefits and Perks
- Competitive pay & Bonus Eligibility
- 401(k) with company match
- Free Employee Assistance Program (EAP)
- Health, dental, and vision insurance
- Generously discounted meals and drinks
Please note that Tatte is an E-Verify Employer.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Other
-
Industries
Restaurants
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Medical insurance
Vision insurance
401(k)
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Operations Controller employer: Tatte Bakery & Cafe
Contact Detail:
Tatte Bakery & Cafe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Controller
✨Tip Number 1
Familiarise yourself with Tatte Bakery & Cafe's operations and financial performance metrics. Understanding their specific challenges and successes will allow you to speak knowledgeably about how you can contribute to their goals during any discussions.
✨Tip Number 2
Network with current or former employees of Tatte Bakery & Cafe on platforms like LinkedIn. Engaging with them can provide insider insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience with financial modelling and operational finance in detail. Be ready to share specific examples of how you've improved cost control and margin enhancement in previous roles, as this aligns closely with the responsibilities of the Operations Controller position.
✨Tip Number 4
Demonstrate your collaborative skills by thinking of ways you can partner with various departments at Tatte. Highlighting your ability to work cross-functionally will show that you understand the importance of teamwork in achieving operational success.
We think you need these skills to ace Operations Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations Controller position at Tatte Bakery & Cafe. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in financial planning and analysis, especially in foodservice or retail. Use specific examples that demonstrate your ability to manage operating budgets and improve cost control.
Showcase Analytical Skills: Since the role requires strong analytical skills, mention any relevant tools or software you are proficient in, such as Excel, SQL, or data visualisation platforms. Provide examples of how you've used these skills to drive performance in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the foodservice industry. Discuss how your background aligns with Tatte's mission and how you can contribute to their operational success.
How to prepare for a job interview at Tatte Bakery & Cafe
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Operations Controller role. Familiarise yourself with financial planning, cost control, and operational analytics as these are key components of the job.
✨Showcase Your Financial Acumen
Prepare to discuss your experience in financial modelling and analysis. Be ready to provide examples of how you've successfully supported multi-unit operations and driven cost discipline in previous roles.
✨Demonstrate Cross-Functional Collaboration
Highlight your ability to work collaboratively across different teams. Share specific instances where you've partnered with finance, culinary, or supply chain teams to achieve operational goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle real-time financial guidance during new product launches or menu updates, showcasing your strategic thinking.
