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- Tasks: Manage flight bookings and deliver top-notch customer service in a dynamic travel environment.
- Company: Join Tate, a well-established travel business with a supportive team culture.
- Benefits: Enjoy free parking, competitive salary, and opportunities for professional growth.
- Why this job: Be part of an exciting industry and help clients create unforgettable travel experiences.
- Qualifications: Experience with Amadeus or similar systems and strong customer service skills required.
- Other info: Apply early to secure your chance; we value diversity and support your individual needs.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for a Flights & Travel Executive. This is a permanent position working for an established travel business based in Welwyn Garden City. To start in February/March this year, this role is 100% office based in Welwyn Garden City. The working hours are Monday to Friday: 9.00am to 5.30pm.
Working as part of a team, this is a varied and busy role delivering excellent customer service to both clients and suppliers.
Responsibilities:- Management of flight bookings including ticketing.
- Action and book requests from clients for extras including ad-hoc seats, group bookings, domestic add-ons, and upgrades.
- Issuance of variable airline fares, reissues, and refunds.
- Action schedule changes liaising with both suppliers and clients.
- Production of accurate travel documents for all clients minimising customer touchpoints.
- Handle incoming client communication.
- Assist with the production of reports, documentation and statistics for suppliers, leaders, and airport representatives.
- Liaise with airport representatives ensuring cost effective tour planning.
- Plus any other ad hoc administration duties.
- It is essential that the successful candidate has experience of Amadeus or similar flight booking systems and experience working within the Travel industry.
- Excellent administration and customer services skills.
- Highly numeric with a strong attention to detail.
- Strong IT proficiency with a good working knowledge of Microsoft Word, Excel and Outlook.
- Highly organised and be a proactive problem solver.
- Able to work independently as well as part of a busy team.
Excellent Company benefits, including free parking.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Flights & Travel Executive in Watford employer: Tate
Contact Detail:
Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flights & Travel Executive in Watford
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the role. First impressions matter, so put in the effort to present yourself well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Flights & Travel Executive in Watford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience with Amadeus or similar flight booking systems. We want to see how your background in the travel industry makes you a perfect fit for the role!
Be Detail-Oriented: Since this role requires strong attention to detail, don’t shy away from showcasing your organisational skills. Use specific examples in your application to demonstrate how you've managed complex tasks in the past.
Tailor Your Application: Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible to avoid disappointment, as interviews will be happening throughout the application period.
How to prepare for a job interview at Tate
✨Know Your Stuff
Make sure you brush up on your knowledge of Amadeus or any similar flight booking systems. Being able to discuss your experience confidently will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond for a client, as this role heavily relies on strong customer interaction.
✨Be Detail-Oriented
Since the job requires a high level of attention to detail, be ready to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to double-check your bookings and documentation.
✨Show Your Team Spirit
This role involves working as part of a busy team, so be prepared to talk about your teamwork experiences. Share how you’ve collaborated with others to solve problems or improve processes in previous roles.
