At a Glance
- Tasks: Support B2B customers, process orders, and ensure smooth office operations.
- Company: Established business in Royston with a friendly team atmosphere.
- Benefits: Full-time role, free parking, 25 days leave, and company events.
- Other info: Commitment required during peak trading from September to December.
- Why this job: Join a stable company close to home and make a real impact.
- Qualifications: 2 years in customer service, strong Microsoft Office skills, and great communication.
Looking for a local office role close to home? If you live in or around Royston and would value the convenience of a local employer, free parking and a varied sales administration role, we'd love to hear from you. We are recruiting for a Sales Administrator to join a well-established and successful business in Royston. The successful candidate will play a key role in supporting B2B customers and the external sales team pre and post orders, processing orders, coordinating administrative activities and ensuring the smooth day-to-day running of the office.
The Role
This is a busy, varied position with a strong focus on customer service and administration. Responsibilities will include:
- Supporting B2B customers with order and product enquiries
- Assisting B2C customers with any feedback or matters arising from their product
- Processing sales orders accurately
- Supporting the external sales team with customer and order enquiries
- Arranging couriers for important samples and deliveries
- Answering, screening and forwarding incoming telephone calls
- Providing general administrative support to help the wider business, providing hospitality to visitors and dropping goods to the local post office when required
What We're Looking For
- Minimum of 2 years experience in a customer service and administration position
- Experience working in a fast-paced office environment
- Strong Microsoft Office skills (Outlook, Word and Excel)
- Excellent written and verbal communication skills
- Strong organisational skills with superb attention to detail
- Ability to multitask and prioritise effectively
- A proactive approach with the confidence to use your own initiative
- A positive, friendly and professional manner
- A genuine team-player attitude
- Good problem-solving skills and common-sense approach
- Experience with an order processing system, Pegasus Opera would be great, but not essential
Important Information - Please Read Before Applying
The busiest trading and operational period at this company runs from September through to December. During this time they require all team members to be fully committed to supporting the business, and therefore:
- Annual leave cannot be taken between September and Christmas
- The business closes for a 3-day Christmas shutdown, which is incorporated into the annual leave entitlement
Applicants must be comfortable with this requirement before applying. If restricted holiday availability during these months is likely to be a challenge, we respectfully ask that you refrain from applying.
What's In It For You?
- Full-time, permanent position Monday to Friday, 9.00am - 5.30pm - 37.5 hours per week
- Office-based role in Royston, Hertfordshire
- Parking permit provided
- 25 days annual leave plus bank holidays (3 days to be saved and used for the Christmas shutdown)
- Company pension scheme
- Fully paid company team events, usually twice a year
If you're an organised, customer-focused administrator looking for a stable, long-term opportunity close to home in the Royston area, we'd love to hear from you. Applications are being reviewed immediately, with prompt interviews arranged for suitable candidates and an August start available. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Sales Administrator in Royston employer: Tate
Tate in Uxbridge is an exceptional employer that fosters a collaborative and innovative work culture, where your passion for art can thrive alongside your professional growth. With a commitment to employee development and a focus on impactful audience insights, you will have the opportunity to lead a talented team while shaping strategies that resonate globally. Enjoy a supportive environment that values creativity and encourages continuous learning, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Royston
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Tate, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Tate. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Royston
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Tate:When writing your cover letter, make sure to tailor your message specifically for Tate. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Tate
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Tate that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Tate that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Tate’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.