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- Tasks: Lead the Retail Team, coach staff, and enhance customer experiences at Tate Modern and Tate Britain.
- Company: Join a prominent arts organisation in the heart of London.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Inspire teams and elevate service in a vibrant arts environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Be part of a diverse and inclusive team with exciting career prospects.
The predicted salary is between 28800 - 43200 £ per year.
A prominent arts organization based in London is seeking a motivated Floor Manager to lead the Retail Team across Tate Modern and Tate Britain. In this role, you will direct day-to-day operations, coach staff, and ensure exceptional customer experiences. You will utilize your leadership and commercial skills to drive sales while promoting a diverse and inclusive environment. This full-time position reports to the Trading Support Manager and requires flexibility in working hours.
Retail Floor Leader: Inspire Teams, Elevate Service employer: Tate
Contact Detail:
Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Floor Leader: Inspire Teams, Elevate Service
✨Tip Number 1
Network like a pro! Reach out to people in the arts and retail sectors, especially those connected to Tate. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your leadership skills! When you get the chance to interview, share specific examples of how you've inspired teams or improved customer experiences. We want to see that passion shine through!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability during the interview. Highlighting your willingness to adapt to different working hours will show you're committed to the role and the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Floor Leader: Inspire Teams, Elevate Service
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired teams in the past and how you can elevate service in our retail environment.
Emphasise Customer Experience: Don’t forget to mention your approach to customer service! We’re all about exceptional experiences, so share examples of how you've gone above and beyond for customers in previous roles.
Be Authentic: We love a bit of personality! Let your true self shine through in your application. Share your passion for arts and retail, and why you want to be part of our team at Tate.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Tate
✨Know the Organisation Inside Out
Before your interview, make sure you research the arts organisation thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Leadership Skills
As a Retail Floor Leader, you'll need to demonstrate your ability to inspire and coach teams. Prepare specific examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Exceptional customer service is key in this role. Be ready to discuss how you've previously enhanced customer experiences in retail settings. Think of strategies you've implemented that drove sales while ensuring customers felt valued and included.
✨Be Flexible and Adaptable
This position requires flexibility in working hours, so be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you've successfully managed varying shifts or unexpected challenges in a retail environment.
