Service Administrator in Northampton

Service Administrator – Northampton (Immediate Start)\\n\\nSalary: £25,000pa\\n Location: Northampton (Office-based)\\n Hours: Full-time, 37.5 hours per week (typically 9am-5pm)\\n\\nAre you a proactive, solutions-focused individual with a positive mindset and a drive to make things better? We're looking for a Site Services Administrator to join our client's thriving team in Northampton. This is an exciting opportunity to work for a well-established, medium-sized business that partners closely with the construction industry.

In this role, you'll play a key part in supporting projects that truly make an impact, while contributing ideas to improve processes and enhance ways of working.\\n\\nWhat You'll Do\\n\\nDeliver outstanding customer service via phone and email, acting as the first point of contact for client queries.\\nManage client communications, quotes, reports, and invoicing with accuracy and professionalism.\\nLiaise with internal teams, to ensure timely scheduling and project delivery.\\nPrepare daily reports and chase subcontracted work to meet deadlines.\\nSuggest ideas and improvements to enhance ways of working and streamline processes.\\nBuild strong relationships with clients and internal stakeholders.What We're Looking For\\n\\nA positive, proactive character who enjoys problem-solving and putting forward ideas.\\nStrong organisational and prioritisation skills.\\nExcellent written and verbal communication abilities.\\nA confident telephone manner and proven customer service experience.\\nHigh attention to detail and accuracy in data entry.\\nProficiency in Microsoft Office (Excel, Word) and adaptability to in-house systems.\\nBackground in administration or customer service.\\nFlexible, hardworking attitude and ability to thrive in a fast-paced environment.Why Apply?\\n\\nImmediate start available.\\nJoin a supportive team in a growing industry.\\nOpportunity to make a real difference in delivering outstanding customer service.If this role excites you and you have the relevant skills and experience please apply immediately and we will be in touch to discuss the next steps.\\n\\nPlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.\\n\\nTate is acting as an Employment Business in relation to this vacancy.\\n\\nTate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process.

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