At a Glance
- Tasks: Support dealers with parts inquiries and process orders in a dynamic automotive environment.
- Company: Global automotive brand with a century of innovation and a diverse workforce.
- Benefits: Competitive salary, supportive team culture, and opportunities for career growth.
- Why this job: Join a leading brand and make a difference in the automotive industry.
- Qualifications: Experience with vehicle parts, strong attention to detail, and excellent communication skills.
- Other info: Inclusive workplace committed to equal opportunities and personal support.
The predicted salary is between 28800 - 43200 Β£ per year.
As a Parts Administrator you will provide first-class support to a network of dealers throughout the UK and Ireland.
Responsibilities
- Supporting the dealers for all products in the network (via phone, email and the help desk ticketing system) with technical parts interpretation, product specification, stock availability, delivery and general enquiries.
- Processing orders / returns of parts and accessories, working closely with the UK Warehouse team and European warehouse colleagues regarding stock availability.
- Processing return credits and invoices.
- Liaising with courier partners regarding the delivery of parts and accessories.
- Supporting the Dealer Services Manager with the onboarding of new dealers.
- Investigate and resolve claims and queries.
- Maintaining up-to-date product and parts knowledge (current and legacy) across all divisions, market conditions and issues faced by the Dealer Network.
Qualifications
- Automotive industry experience with vehicle parts and accessories.
- High level of attention to detail.
- Problem solving skills.
- Good numerical and literacy skills.
- Proficient in Microsoft Office packages, including Excel.
- Excellent verbal and written communication skills.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Parts Administrator (Automotive) in Milton Keynes employer: Tate
Contact Detail:
Tate Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Parts Administrator (Automotive) in Milton Keynes
β¨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work with parts. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
β¨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Knowing your stuff will impress the interviewers and show them you're genuinely interested in the role.
β¨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you articulate your experience and skills clearly, especially your attention to detail and problem-solving abilities.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parts Administrator (Automotive) in Milton Keynes
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Parts Administrator role. Highlight your automotive industry experience and any relevant skills, like attention to detail and problem-solving. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your skills can support our dealer network. Keep it friendly and professional β we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with dealers and courier partners, make sure your written communication is clear and concise. We appreciate good grammar and a friendly tone, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any updates. Plus, we love seeing applications come in directly from our future team members!
How to prepare for a job interview at Tate
β¨Know Your Parts
Make sure you brush up on your knowledge of automotive parts and accessories. Familiarise yourself with the products your potential employer deals with, as well as any common issues faced by dealers. This will help you answer technical questions confidently.
β¨Showcase Your Communication Skills
As a Parts Administrator, you'll be communicating with dealers regularly. Practice articulating your thoughts clearly and concisely. Consider role-playing with a friend to simulate the interview environment and get comfortable with discussing technical details.
β¨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully resolved issues in previous roles. Think about specific situations where you had to investigate claims or queries and how you approached them. This will show your potential employer that you're proactive and resourceful.
β¨Excel at Excel
Since proficiency in Microsoft Office, especially Excel, is crucial for this role, make sure you're comfortable with data management and analysis. Brush up on your Excel skills, focusing on functions that might be relevant to order processing and stock management.