At a Glance
- Tasks: Assist customers via calls, emails, and live chat to resolve queries and provide support.
- Company: Join a dynamic Customer Experience Centre in Milton Keynes.
- Benefits: Earn £12.85 per hour, rising to £15.42 after 7pm, with potential for permanent contract.
- Other info: Enjoy a temporary to permanent opportunity with training provided.
- Why this job: Make a difference by delivering exceptional customer service in a fast-paced environment.
- Qualifications: Previous customer service experience and strong communication skills are preferred.
The predicted salary is between 12.85 - 12.85 £ per hour.
Milton Keynes | Temporary to Permanent | Full Time
Working Hours: 15:00 - 24:00, 5 days per week, including every other weekend OR 18:00 - 24:00, 5 days per week, including every other weekend
Pay: £12.85 per hour up until 7pm, £15.42 after 7pm
Start Date: Monday 27th July
Training: The first 4 weeks will be Monday to Friday, 10:00 - 18:00. You must be available for the full training period and have no holidays booked during this time.
The Role: We are looking for experienced and customer-focused individuals to join a busy Customer Experience Centre in Milton Keynes. As a Customer Service Advisor, you will:
- Handle inbound calls, emails and live chat enquiries
- Support customers with orders and order-related queries
- Advise on promotions, discounts and offers
- Assist with delivery queries, returns, cancellations and complaints
- Deliver an exceptional customer experience at every interaction
About You:
- Previous customer service experience is desirable
- Excellent communication skills
- Professional and friendly manner
- Strong problem-solving skills
- Comfortable working in a fast-paced environment
Temporary to Permanent Opportunity: You will initially work through Tate Recruitment on a weekly paid timesheet basis during a 3-month probation period. Following successful completion, you will transfer to a permanent contract.
Evening Customer Services Advisor (3pm-midnight) in Milton Keynes employer: Tate
Tate in Uxbridge is an exceptional employer that fosters a collaborative and innovative work culture, where your passion for art can thrive alongside your professional growth. With a commitment to employee development and a focus on impactful audience insights, you will have the opportunity to lead a talented team while shaping strategies that resonate globally. Enjoy a supportive environment that values creativity and encourages continuous learning, making it a truly rewarding place to work.
