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- Tasks: Be the go-to person for customer and employee experiences, managing events and communications.
- Company: A growing family-run business focused on exceptional customer service.
- Benefits: Pension scheme, training opportunities, fun social events, and bonuses.
- Other info: Enjoy a close-knit office environment with plenty of opportunities for personal growth.
- Why this job: Join a vibrant team and help create a positive work culture while making an impact.
- Qualifications: Strong communication skills, attention to detail, and a people-oriented attitude.
The predicted salary is between 26000 - 28000 £ per year.
Full time office based role with free parking. Location: Guildford, with one monthly travel to the Luton office.
Our client is a growing family-run business focused on providing exceptional customer service. They are seeking an experienced Customer Experience / Culture Assistant to join a fast-paced team based in Guildford. This role sits within the customer experience team, where you will be the first point of contact for external customers and will also look after internal employees with all company socials, events, benefits, etc., contributing to maintaining a positive work environment. They are looking for someone who embodies their values and is a people person over experience.
Your main duties will include:
- Assisting / managing onsite Customer Experience
- Maintaining high-quality facilities with the Customer Experience Team
- Managing customer communication
- Supervising business events
- Supervising the efficient running of the office
- Assisting operational staff
Essential Skills:
- Organisation
- Attention to detail and high levels of accuracy
- Great communication skills
- Ability to work well independently and within our team
- Flexible and adaptable
- Strong work ethic
Benefits:
- Pension scheme
- Consistent training & development opportunities
- Fun, close-knit sociable office
- Individual staff awards
- Various social events paid for by the Company
- Opportunity to earn bonuses in line with Company gross profit
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Experience & Culture Assistant in England employer: Tate
Contact Detail:
Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Culture Assistant in England
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you connect with them on a personal level and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer experience, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed events or projects in the past. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Experience & Culture Assistant in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer experience and culture. Remember, we’re looking for a people person who embodies our values.
Tailor Your Application: Make sure to tailor your application to the role of Customer Experience & Culture Assistant. Highlight your organisational skills and attention to detail, as these are key for us. Use examples from your past experiences that demonstrate how you can contribute to maintaining a positive work environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors, as accuracy is super important to us!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply early to avoid disappointment, as we’ll be interviewing throughout the process. Head over to our website to get your application in!
How to prepare for a job interview at Tate
✨Know the Company Culture
Before your interview, take some time to research the company’s values and culture. Since this role is all about customer experience and maintaining a positive work environment, showing that you understand and embody their values will set you apart.
✨Showcase Your People Skills
As a Customer Experience & Culture Assistant, being a people person is key. Prepare examples of how you've successfully interacted with customers or colleagues in the past. Highlight your communication skills and ability to create a welcoming atmosphere.
✨Demonstrate Organisation and Attention to Detail
This role requires strong organisational skills and attention to detail. Bring along examples of how you've managed events or communications effectively. You might even want to prepare a brief plan for a hypothetical company event to showcase your proactive approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, upcoming events, or how they measure success in customer experience. It’s a great way to demonstrate your enthusiasm!