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- Tasks: Be the friendly face of our workspace, ensuring a great experience for members and guests.
- Company: Join a vibrant company focused on community and collaboration in a dynamic work environment.
- Benefits: Enjoy flexible working options, a supportive culture, and opportunities for personal growth.
- Why this job: Make meaningful connections, enhance member experiences, and be part of an engaging community.
- Qualifications: Looking for a people-person with strong communication skills and a proactive attitude.
- Other info: We value diversity and encourage applicants to share their preferred pronouns.
The predicted salary is between 28800 - 43200 £ per year.
My client is seeking a proactive and personable Community Associate to be the welcoming face and operational backbone of one of our vibrant work spaces. This role plays a vital part in ensuring an exceptional member experience, managing daily operations, and fostering a strong sense of community.
Key Responsibilities
- Front Desk & Guest Experience
- Serve as the primary point of contact for members and guests.
- Maintain a professional, welcoming, and well-organised entrance area.
- Deliver excellent hospitality and customer service during key business hours.
- Member Relations & Community Building
- Develop meaningful relationships with members to understand their needs and foster engagement.
- Proactively connect members to encourage collaboration and support a strong community culture.
- Act as a knowledgeable ambassador for the brand, values, and offerings.
- Operational Support
- Monitor and maintain the functionality of building facilities.
- Liaise with external suppliers and contractors to resolve issues efficiently.
- Ensure that operational standards and cleanliness are consistently upheld.
- Event Facilitation
- Assist with the planning and execution of community events and programming.
- Ensure events run smoothly and contribute to member satisfaction and engagement.
- Product & Service Knowledge
- Maintain a strong understanding of the company's services and how they benefit members.
- Communicate offerings clearly and effectively to members and visitors.
What We're Looking For
- A natural people-person with excellent interpersonal and communication skills.
- Highly organised, detail-oriented, and capable of multitasking.
- Enthusiastic, adaptable, and proactive with a can-do attitude.
- Previous experience in hospitality, front-of-house, community management, or operations is a plus.
If this sounds like you please upload your CV in Word format. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Community Associate employer: Tate
Contact Detail:
Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Associate
✨Tip Number 1
Familiarise yourself with the company’s values and community culture. Understanding what makes their environment unique will help you connect with potential members and demonstrate your enthusiasm for fostering a strong community.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the role and help you tailor your approach during interviews.
✨Tip Number 3
Prepare to showcase your interpersonal skills through examples from your past experiences. Think of specific situations where you successfully built relationships or resolved conflicts, as these will highlight your suitability for the Community Associate role.
✨Tip Number 4
Stay updated on industry trends related to community management and hospitality. Being knowledgeable about current practices will not only impress your interviewers but also show your commitment to contributing positively to the community.
We think you need these skills to ace Community Associate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Community Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised CV: Create a CV that showcases your interpersonal skills, organisational abilities, and any relevant experience in hospitality or community management. Use specific examples to demonstrate your achievements and how they relate to the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your people skills and your proactive approach to community building. Mention any relevant experiences that illustrate your ability to foster relationships and enhance member experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Community Associate role.
How to prepare for a job interview at Tate
✨Show Your People Skills
As a Community Associate, your ability to connect with people is crucial. Be prepared to share examples of how you've built relationships in previous roles, and demonstrate your enthusiasm for engaging with members and guests.
✨Demonstrate Organisational Skills
This role requires excellent organisational abilities. During the interview, highlight your experience in managing multiple tasks and maintaining a well-structured environment. Consider discussing specific tools or methods you use to stay organised.
✨Know the Company Inside Out
Familiarise yourself with the company's services and values before the interview. Being able to articulate how these offerings benefit members will show that you're genuinely interested and prepared to be an ambassador for the brand.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think of scenarios where you've successfully resolved issues or facilitated events, and be ready to discuss them in detail.
