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- Tasks: Lead the management and development of Tate's commercial systems.
- Company: Join Tate, a world-renowned arts organisation, in a transformative digital journey.
- Benefits: Enjoy a creative work environment with opportunities for growth and support.
- Why this job: Be part of a passionate team shaping the future of arts through technology.
- Qualifications: Experience in CRM administration, preferably in arts and culture, is essential.
- Other info: This role offers a unique chance to influence large-scale cultural change.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Tate Greater London, England, United Kingdom Commercial Systems Manager Tate Greater London, England, United Kingdom 1 week ago Be among the first 25 applicants It’s an exciting time for Tate.We’re finishing the first phase of a large-scale digital transformation, a foundational piece of work to bring together the disparate systems behind our CRM, ticketing, membership, ecommerce, marketing, retail and catering operations.We’re an ambitious team, though, and we have big plans for how we can evolve and develop this commercial systems estate to turn it into something truly incredible. Right now we’re working on our future roadmap, looking across internal functions such as audience insight, fundraising, events management and customer service.There are new integrations we’d like to build and new systems we’d like to scope and onboard – and of course we’ve always got one eye on the cutting edge of the tech and digital world, thinking about how we can best take advantage of emerging technologies and platforms. To support our ambitions, we’re hiring a Commercial Systems Manager to take ownership of this systems estate, be responsible for its management, its roadmap and its ongoing development, and collaborate with business and technical stakeholders across the organisation to make sure that everyone at Tate gets the most out of it.We need someone who can become an expert across all our commercial systems, play a key part in their operation and evolution, and make a significant contribution to the delivery of our long-term aspirations. To succeed in this role, you’ll be a creative technologist with extensive experience of CRM administration, likely using Tessitura or a similar system, and ideally in an arts and culture environment.You’ll also have a solid understanding of a range of other technologies, and first-class people skills to help you work with stakeholders across Tate in your capacity as the product manager for these systems.Most importantly, though, you\’ll be excited by the prospect of helping to deliver large-scale technological and cultural change in a world-class organisation, and full of ideas for how we can make this happen. You’ll work with some fantastic colleagues, gain experience with a wide range of technology, and get involved in both BAU work and ad hoc projects.While we’ll challenge you to grow your skills and take on new responsibilities, we’ll also make sure we support you at every step along the way. Tate is a creative, diverse, welcoming environment full of passionate and dedicated people.This is a unique opportunity to join us on an incredible journey and help shape the future of one of the world’s leading arts organisations. Our opportunities are open for you to apply online. Please visit https://jobsearch.tate.org.uk/ to create an account by registering your details or, if you are an existing user, log into your account. For all opportunities we ask candidates to complete an online application form for the vacancy they are interested in.If you need an application form in an alternative format please call us on 020 7887 4997. Once you have submitted your application you can keep track of its progress by logging into your account. 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Commercial Systems Manager employer: Tate
Contact Detail:
Tate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Systems Manager
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, like Tessitura. Understanding its functionalities and how it integrates with other systems will give you a significant edge during discussions.
✨Tip Number 2
Network with professionals in the arts and culture sector who have experience with commercial systems. Engaging in conversations about their challenges and solutions can provide valuable insights that you can bring to your interview.
✨Tip Number 3
Stay updated on emerging technologies relevant to CRM and digital transformation. Being able to discuss recent trends or innovations can demonstrate your enthusiasm and forward-thinking mindset to the hiring team.
✨Tip Number 4
Prepare to showcase your people skills by thinking of examples where you've successfully collaborated with diverse stakeholders. This role requires strong communication, so having concrete stories ready will help you stand out.
We think you need these skills to ace Commercial Systems Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Commercial Systems Manager position. Tailor your application to highlight relevant experiences and skills that align with Tate's needs.
Showcase Relevant Experience: Emphasise your experience with CRM systems, particularly Tessitura or similar platforms. Provide specific examples of how you've managed systems or contributed to digital transformations in previous roles.
Highlight Soft Skills: Since the role requires strong people skills, make sure to include examples of how you've successfully collaborated with stakeholders in past positions. This could involve teamwork, communication, or project management.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines your vision for contributing to Tate's digital transformation. Mention any innovative ideas you have for enhancing their commercial systems.
How to prepare for a job interview at Tate
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology and digital transformation during the interview. Discuss any relevant projects you've worked on, especially those that involved CRM systems like Tessitura, as this will demonstrate your commitment to the role.
✨Understand Tate's Vision
Research Tate's current digital transformation initiatives and be prepared to discuss how you can contribute to their goals. Showing that you understand their mission and how your skills align with their needs will set you apart from other candidates.
✨Highlight Your People Skills
Since the role involves collaboration with various stakeholders, emphasise your interpersonal skills. Share examples of how you've successfully worked with different teams or departments in the past to achieve common goals.
✨Prepare for Technical Questions
Be ready to answer technical questions related to CRM systems and other technologies mentioned in the job description. Brush up on your knowledge of integration processes and emerging technologies to showcase your expertise and readiness for the role.
