At a Glance
- Tasks: Handle customer complaints with empathy and professionalism in a supportive team.
- Company: Join a dynamic Customer Services team in Bedford with immediate start.
- Benefits: Earn £14.65 per hour, with paid training and overtime opportunities.
- Other info: Temporary role for 6 weeks, with potential for extension and excellent support.
- Why this job: Make a real difference by helping customers and improving their experience.
- Qualifications: Strong communication skills and a calm, empathetic approach required.
The predicted salary is between 14.65 - 14.65 £ per hour.
We're recruiting temporary staff to join the Customer Services team within the Complaints Department for our Bedford‑based client, with immediate start dates.
This role is well suited to individuals who are patient, people‑focused and empathetic, and who can confidently handle sensitive customer situations while delivering a professional service.
What's on offer:
- Pay: £14.65 per hour
- Duration: 6 weeks, but could be extended
- Training: 3 days (fully paid)
- Working Hours: 9am-5pm
- Overtime available, once trained, paid at time and a half
What we're looking for:
- Excellent verbal communication skills
- Strong written English
- A calm, professional and empathetic approach
- Confidence handling customer complaints and resolving issues effectively
- A genuine desire to help customers and improve their experience
If you're available to start immediately and are looking for a well‑paid temporary role in Customer Services within a Complaints Department, apply today to avoid missing out.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Complaints Handler - Customer Services in Cardington employer: Tate
Tate in Uxbridge is an exceptional employer that fosters a collaborative and innovative work culture, where your passion for art can thrive alongside your professional growth. With a commitment to employee development and a focus on impactful audience insights, you will have the opportunity to lead a talented team while shaping strategies that resonate globally. Enjoy a supportive environment that values creativity and encourages continuous learning, making it a truly rewarding place to work.
