At a Glance
- Tasks: Deliver exceptional customer service and resolve complaints with empathy over the phone.
- Company: Join a respected local authority in Bristol with a supportive team culture.
- Benefits: Earn £15.06 per hour, enjoy hybrid working after 3 months, and access career progression.
- Other info: Friendly team with excellent training and support for your individual needs.
- Why this job: Make a real difference in your community while growing in a fast-paced environment.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 15 - 15 £ per hour.
£15.06 per hour
Temporary to permanent after 3-4 months
Central Bristol office with hybrid working available after 3 months
Full Time - Monday - Friday between 08:30am-6:00pm
Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting on Monday 24th August.
What you'll be doing:
- As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone.
- Handling inbound and outbound calls with clarity and care
- Resolving complex complaints with empathy and professionalism
- Collaborating with internal teams to find the best outcomes for customers
- Maintaining accurate customer records and audit trails
- Providing administrative support to ensure smooth service delivery
Why apply?
You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Advisor in Bristol employer: Tate
Tate in Uxbridge is an exceptional employer that fosters a collaborative and innovative work culture, where your passion for art can thrive alongside your professional growth. With a commitment to employee development and a focus on impactful audience insights, you will have the opportunity to lead a talented team while shaping strategies that resonate globally. Enjoy a supportive environment that values creativity and encourages continuous learning, making it a truly rewarding place to work.
