At a Glance
- Tasks: Make outbound calls to invite people to an exciting event.
- Company: Join a friendly team in Brighton for a temporary role.
- Benefits: Flexible hours, competitive pay, and a chance to boost your communication skills.
- Other info: Opportunity to gain experience in telemarketing and customer service.
- Why this job: Perfect for confident communicators looking to engage with diverse individuals.
- Qualifications: Great verbal skills and a positive attitude are key.
Location: Brighton
Hours: 9:00am-5:00pm
Dates: 1st-3rd September, 7th-10th September and 14th-17th September
Duration: Temporary assignment in September
Pay: Available on request
My client, based in Brighton, is looking for a confident and personable Temporary Telemarketer to join their team for a short-term assignment in September. The role involves making outbound telephone calls to a prepared list of contacts, inviting them to attend an upcoming event. You will be provided with a clear script to follow and will be responsible for explaining the event, including the date, time, location and key information, while answering basic questions where appropriate.
This is an ideal opportunity for someone who is confident speaking to people on the telephone and enjoys engaging with a wide range of individuals. Previous telemarketing, telesales, customer service or telephone-based experience would be advantageous, although a positive attitude and excellent communication skills are equally important.
Key Responsibilities
- Make outbound calls to a prepared list of contacts.
- Follow a clear telephone script while maintaining a friendly and natural conversation.
- Introduce and explain the upcoming event clearly and professionally.
- Provide key event information and answer basic questions from callers.
- Record relevant information accurately following each call.
- Engage positively with callers and encourage attendance at the event.
- Maintain a professional and polite telephone manner at all times.
- Handle different responses confidently and professionally.
- Meet expected call and activity levels during the assignment.
- Represent the company in a positive and professional manner.
The Ideal Candidate
- Has excellent verbal communication skills.
- Is confident and comfortable making outbound telephone calls.
- Has a clear, friendly and professional telephone manner.
- Can follow a script accurately while still building rapport with callers.
- Has good listening skills and the ability to respond appropriately.
- Is organised, reliable and punctual.
- Can work independently and stay focused during a busy calling period.
- Has previous telemarketing, telesales, customer service or administration experience (desirable).
If you are available for the dates above and would be interested in a temporary opportunity in Brighton, please get in touch. Please attach your CV.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Telemarketer in Brighton employer: Tate
Tate Eats offers a dynamic and inclusive work environment at the heart of London, where creativity meets corporate engagement. As a member of our Events team, you will have the opportunity to collaborate with diverse brands and sponsors, enhancing your professional growth while contributing to Tate's mission of making art accessible to all. With a focus on employee development and a commitment to delivering exceptional experiences, Tate Eats is an excellent employer for those seeking meaningful and rewarding careers in the arts sector.
StudySmarter Expert Advice🤫
We think this is how you could land Telemarketer in Brighton
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Tate.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Tate. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Telemarketer in Brighton
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Tate.
How to prepare for a job interview at Tate
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Tate's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Tate offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
