At a Glance
- Tasks: Support customers with booking queries and manage high volumes of enquiries.
- Company: Join a well-established organisation with a busy customer service team.
- Benefits: Earn £13.54 per hour with flexible shifts and ongoing temporary assignments.
- Other info: Apply early as interviews will be conducted until the position is filled.
- Why this job: Make a difference by helping customers while developing your skills in a dynamic environment.
- Qualifications: Previous customer service experience and strong IT skills are essential.
The predicted salary is between 13.54 - 13.54 £ per hour.
Location: Bedford (Office-Based)
Hours: shifts of 8am-4pm, 9am-5pm, 10am-6pm or 11am-7pm, 5 days per week including 2 Saturdays per month
Pay: 13.54 per hour
Contract: Ongoing Temporary Assignment
Start Date: Immediate Start Available
About the Role
We are looking for a Customer Service Specialist to join a busy customer service team within a large, well-established organisation. You will support customers with booking and appointment queries while helping the team manage a high volume of enquiries.
Key Responsibilities
- Respond to customer enquiries via phone and email.
- Handle calls regarding outstanding appointments and bookings.
- Resolve queries efficiently and professionally.
- Complete associated administrative tasks accurately.
- Work across multiple systems while managing a busy workload.
About You
- Previous customer service experience.
- Strong administration and IT skills.
- Excellent communication and attention to detail.
- Ability to multitask and prioritise effectively.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Customer Services - CEC in Bedford employer: Tate
Join a dynamic and supportive team at our Bedford office, where we prioritise employee well-being and professional growth. As a Customer Service Specialist, you'll benefit from flexible shift patterns, competitive pay, and a collaborative work culture that values your contributions. We are committed to providing ongoing training and development opportunities, ensuring you thrive in your role while making a meaningful impact on our customers' experiences.
