At a Glance
- Tasks: Coordinate appointments and support surveyors while ensuring excellent customer service.
- Company: Friendly, well-established company with a supportive team culture.
- Benefits: Competitive pay, valuable office experience, and a stable temporary role.
- Other info: Opportunity for growth and a chance to shine in a dynamic setting.
- Why this job: Make an impact from day one in a fast-paced environment.
- Qualifications: Strong organisational skills and previous customer service experience.
The predicted salary is between 14 - 14 £ per hour.
Customer Service Coordinator - Basingstoke - £14.35 per hour | 4-month temporary role | Immediate start
Office-based Monday to Friday + occasional Saturdays (rota basis)
Ready for a fantastic temp opportunity with a friendly, well-established company where you can gain valuable office experience? We're recruiting for a Customer Service Coordinator to join a busy and supportive team in Basingstoke. This is a fantastic role for someone who is highly organised, enjoys working in a fast-paced environment, and takes pride in delivering excellent customer service.
You’ll be at the heart of the operation, keeping schedules on track, supporting surveyors, and ensuring customers have a smooth and positive experience.
Duties include:
- Coordinating and booking appointments for a team of surveyors
- Planning and organising daily schedules based on location and travel routes
- Speaking with customers and colleagues to confirm bookings and manage changes
- Resolving scheduling issues quickly and efficiently
- Keeping systems updated and ensuring everything runs smoothly day-to-day
What we’re looking for:
- Strong organisational skills and attention to detail
- Good geographical knowledge and confidence planning routes
- Excellent communication and customer service skills
- Ability to juggle multiple tasks in a busy environment
- Previous admin, coordination, or customer service experience
Why apply?
- Great company and team culture
- Valuable experience in a busy, fast-paced role
- Long-term temporary opportunity with stability
- A role where you can really make an impact from day one
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Coordinator in Basingstoke employer: Tate
Join a well-established company in Basingstoke as a Customer Service Coordinator, where you'll be part of a friendly and supportive team that values excellent customer service. Enjoy the benefits of a stable, long-term temporary role with opportunities for personal growth in a fast-paced environment, all while making a meaningful impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Basingstoke
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or resolved scheduling issues. This will demonstrate that you can thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team. Don’t wait too long; the sooner you apply, the better!
We think you need these skills to ace Customer Service Coordinator in Basingstoke
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you can keep things running smoothly, just like you'll be doing as a Customer Service Coordinator!
Communicate Clearly:Since communication is key in this role, use clear and concise language in your application. Let us know about your previous experiences where you’ve excelled in customer service and coordination.
Tailor Your Application:Don’t just send a generic application! Tailor it to the job description. Mention specific duties from the role that excite you and how your skills match what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for the best experience. It’s super easy, and you’ll be one step closer to joining our friendly team in Basingstoke!
How to prepare for a job interview at Tate
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Coordinator role. Familiarise yourself with the key responsibilities like coordinating appointments and managing schedules. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or resolved scheduling issues. Be ready to discuss how you prioritise tasks in a busy environment.
✨Brush Up on Communication Skills
Excellent communication is crucial for this job. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer service scenarios to showcase your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Your Customer-Centric Attitude
The company values delivering excellent customer service, so be prepared to share stories that highlight your commitment to customer satisfaction. Think of times when you went above and beyond to ensure a positive experience for customers.
