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- Tasks: Lead the Front of House team at Tate Modern, ensuring top-notch service and guest satisfaction.
- Company: Join Tate Eats, a unique hospitality business supporting the arts.
- Benefits: Enjoy staff meal allowances, discounts, free exhibition entry, and wellness support.
- Why this job: Be part of a creative environment where your ideas can shine and grow.
- Qualifications: Experience in hospitality leadership and a passion for food and teamwork.
- Other info: Flexible working hours with opportunities for personal and professional development.
The predicted salary is between 13 - 17 £ per hour.
Tate Eats is unique in the cultural world, a hospitality business whose purpose supports the vision and reach of Tate in all four of its galleries. All our profits are returned to Tate championing the right to the richness of art for everyone. Our business is multi-faceted; we run restaurants, cafés and bars while delivering a vast range of events from film premieres to boardroom lunches. We have a pioneering roastery setting the agenda on gender equality in the coffee supply chain. We brew beer, we blend gin, we create teas, we have a multi award-winning wine programme, we visit farms, we research and write menus in response to Tate’s diverse programme, and we collaborate with artists and curators.
We are looking for a passionate, knowledgeable and experienced Front of House Supervisor to join our team at the Tate Modern Members Room. Become part of the Tate Eats dynamic team and be part of Tate. We offer a supportive, engaging working environment that is inspired by our surroundings and the creative institution we support. You will be able to express yourself, be challenged to think differently while working flexibly and collaboratively across teams. Tate Eats offers you the opportunity to grow personally and professionally in a nurturing, diverse business.
As well as a great place to work, we offer excellent benefits and development opportunities. Our Benefits Include:
- Staff meal allowance
- Performance & service awards
- Employee Assistance Program, Mental Health Allies, Cycle scheme, and Eyecare vouchers
- Producer & Supplier Trips
- Beverage training & tastings
- Great discounts in our shops and catering outlets
- Free entry to exhibitions for you, your friends and family.
Our ideal candidate will be a pro-active individual, keen to develop new skills, enhance knowledge and happy to contribute new ideas and improvements. They will enjoy a busy environment and be passionate about food & beverage, people and teamwork. This individual will be an effective communicator and a role model with a desire to constantly improve themselves and motivate their team.
Responsibilities:
- Supervise Front of House operations in the Tate Modern Members Room, ensuring high standards of service and guest experience.
- Provide leadership and guidance to staff, promoting teamwork, training, and development.
- Collaborate with other departments to ensure smooth operations during events and services.
- Monitor guest feedback and resolve issues promptly and professionally.
Qualifications:
- Pro-active, insightful, and able to develop new skills and ideas.
- Experience in front-of-house leadership within hospitality, food & beverage, and events.
- Excellent communication skills and a customer-focused mindset.
Salary and Contract Details:
- Salary £17.25 per hour plus great benefits
- Frequency: Weekly - Hourly
- Working Hours: 32
- Contract Type: Fixed Term - Full Time
- Contract Details: Minimum 32 hours per week on a fixed-term basis until 31 January 2027
- Closing Date: 8 February, 2026
FOH Supervisor employer: Tate St Ives
Contact Detail:
Tate St Ives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Supervisor
✨Tip Number 1
Get to know the company! Before your interview, dive into Tate Eats' mission and values. Understanding their commitment to art and community will help you connect your passion for food and beverage with their vision.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've motivated teams in busy environments. Highlighting your experience in front-of-house operations will make you stand out as a proactive candidate.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle guest feedback or resolve issues during events. This shows you're not just a great communicator but also someone who can think on their feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Tate Eats team right from the start.
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and beverage shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in front-of-house roles. We love seeing how your past experiences can contribute to our dynamic team at Tate Eats, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the FOH Supervisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Tate Modern.
How to prepare for a job interview at Tate St Ives
✨Know Your Venue
Before the interview, take some time to research Tate Modern and its unique offerings. Familiarise yourself with their food and beverage concepts, events, and any recent collaborations. This will show your genuine interest in the role and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can motivate and develop your team at Tate Eats.
✨Emphasise Teamwork and Collaboration
Tate Eats values teamwork across departments, so be prepared to discuss how you've worked collaboratively in previous roles. Share specific instances where you’ve partnered with other teams to enhance guest experiences or streamline operations, highlighting your communication skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service mindset. Think about potential challenges you might face in a busy environment and how you would handle them. Practising these scenarios will help you respond confidently during the interview.
