At a Glance
- Tasks: Be the go-to person for customer enquiries and manage orders from start to finish.
- Company: Join a friendly and supportive team in a growing business.
- Benefits: Competitive salary up to £30,000, Monday to Friday hours, and a dynamic work environment.
- Other info: Opportunities for personal growth and a collaborative workplace culture.
- Why this job: Make a real difference by providing exceptional customer service and solving problems.
- Qualifications: Experience in customer service or sales support with strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Sales Administrator Eastleigh Area, Hampshire
Monday to Friday 9:00am - 5:30pm
Permanent Office Based
Salary to £30,000pa dependant on experience
Are you an organised and customer-focused administrator who thrives in a fast-paced environment? We are recruiting on behalf of a well-established and growing business seeking a Sales Administrator to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys building relationships, solving problems, and ensuring customers receive an exceptional service from enquiry through to delivery.
The Role
- Acting as the first point of contact for customer enquiries via phone and email
- Providing prompt, professional, and effective customer support
- Managing customer orders from receipt through to completion
- Processing UK and export orders accurately and efficiently
- Monitoring and managing back orders, keeping customers updated on progress
- Liaising with Sales, Warehouse and other internal departments to ensure timely delivery of orders
- Maintaining accurate customer information within CRM and ERP systems
- Producing order confirmations, invoices and associated documentation
- Handling customer issues, returns and complaints in a professional manner
- Supporting customer communications regarding delays, product updates and service changes
- Identifying recurring issues and highlighting opportunities for service improvement
- Undertaking general administration duties to support the Customer Services team
You will need
- Previous experience within Customer Service, Sales Support, Order Processing or a similar administrative role
- Excellent verbal and written communication skills
- Strong organisational skills and excellent attention to detail
- The ability to prioritise and manage multiple tasks effectively
- A proactive and customer-focused approach to problem solving
- Confident IT skills, including Microsoft Office (Word, Excel and Outlook)
- Experience using CRM and/or ERP systems
- A collaborative approach and the ability to build positive relationships with customers and colleagues
Desirable Experience
- Experience processing export orders
- Knowledge of international shipping and export documentation
- Familiarity with stock management and back order processes
Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Sales Administrator in Eastleigh employer: Tate Southampton
Tate Southampton is an excellent employer that values its team members by fostering a supportive and dynamic work culture in Eastleigh, Hampshire. Employees benefit from ongoing professional development opportunities, a collaborative environment, and the chance to make a meaningful impact through exceptional customer service. With a focus on employee well-being and growth, Tate Southampton stands out as a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Eastleigh
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Tate Southampton, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Tate Southampton. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Eastleigh
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Tate Southampton:When writing your cover letter, make sure to tailor your message specifically for Tate Southampton. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Tate Southampton
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Tate Southampton that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Tate Southampton that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Tate Southampton’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
