At a Glance
- Tasks: Lead and inspire 1st, 2nd, and 3rd line teams to enhance service desk performance.
- Company: Dynamic technology services organisation in Buckinghamshire with a focus on growth.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional development.
- Other info: Join a supportive team and make a real impact on service delivery.
- Why this job: Shape the culture and drive operational excellence in a thriving tech environment.
- Qualifications: Proven leadership skills and experience in IT service management.
The predicted salary is between 56700 - 69300 £ per year.
Tate Recruitment is partnering with a growing technology services organisation in Buckinghamshire to appoint a Head of Service Desk. You will lead 1st, 2nd and 3rd line teams and drive performance, improvements and outcomes across the service desk. In this senior role you will balance people leadership with operational excellence, shaping the culture and developing leaders while ensuring efficient daily operations in a hybrid setup.
We’re Hiring: Head of IT Service Desk - Hybrid, Lead 1st–3rd Line employer: Tate Recruitment
Tate Recruitment is an excellent employer for aspiring IT professionals, offering a supportive work culture that prioritises employee growth and development. Located in Stevenage, this role provides access to modern technologies and AI tools, along with comprehensive training to help you kickstart your tech career. With a focus on collaboration and a commitment to ensuring a great customer experience, you'll find meaningful and rewarding employment here.
