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- Tasks: Manage flight bookings and deliver top-notch customer service in a dynamic travel environment.
- Company: Established travel business with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, excellent company benefits, and free parking.
- Why this job: Join a vibrant team and help clients create unforgettable travel experiences.
- Qualifications: Experience with flight booking systems and strong customer service skills required.
- Other info: Office-based role with opportunities for personal growth and development.
The predicted salary is between 27000 - 28000 £ per year.
Location: Welwyn Garden City, Hertfordshire
Role Type: Permanent
Salary: £27,000 - £28,000 per annum
We are recruiting for a Flights & Travel Executive. This is a permanent position working for an established travel business based in Welwyn Garden City. To start in February/March this year, this role is 100% office based in Welwyn Garden City. The working hours are Monday to Friday: 9.00am to 5.30pm.
Working as part of a team this is a varied and busy role delivering excellent customer service to both clients and suppliers.
Responsibilities- Management of flight bookings including ticketing.
- Action and book requests from clients for extras including ad-hoc seats, group bookings, domestic add-ons, and upgrades.
- Issuance of variable airline fares, reissues, and refunds.
- Action schedule changes liaising with both suppliers and clients.
- Production of accurate travel documents for all clients minimising customer touchpoints.
- Handle incoming client communication.
- Assist with the production of reports, documentation and statistics for suppliers, leaders, and airport representatives.
- Liaise with airport representatives ensuring cost effective tour planning.
- Plus any other ad hoc administration duties.
- Experience of Amadeus or similar flight booking systems and experience working within the Travel industry is essential.
- Excellent administration and customer services skills.
- Highly numeric with a strong attention to detail.
- Strong IT proficiency with a good working knowledge of Microsoft Word, Excel and Outlook.
- Highly organised and be a proactive problem solver.
- Able to work independently as well as part of a busy team.
Excellent Company Benefits, Including Free Parking.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Flights & Travel Executive in Welwyn Garden City employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flights & Travel Executive in Welwyn Garden City
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to the travel industry. Think about scenarios where you've demonstrated excellent customer service or problem-solving skills, as these are key for the Flights & Travel Executive role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Flights & Travel Executive in Welwyn Garden City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Flights & Travel Executive role. Highlight your experience with flight booking systems like Amadeus and any relevant customer service skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel industry and how your skills align with the responsibilities listed in the job description. Let us know what makes you the perfect fit!
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates. We can’t wait to hear from you!
How to prepare for a job interview at Tate Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of flight booking systems like Amadeus. Familiarise yourself with the travel industry trends and be ready to discuss how you've handled bookings, ticketing, and customer service in the past.
✨Show Off Your Numbers
Since this role requires a strong attention to detail and numerical skills, be prepared to demonstrate your proficiency with numbers. You might want to bring examples of reports or documentation you've worked on that showcase your analytical abilities.
✨Customer Service is Key
This position is all about delivering excellent customer service. Think of specific instances where you've gone above and beyond for a client. Be ready to share these stories during your interview to highlight your commitment to customer satisfaction.
✨Team Player Vibes
Even though you'll be working independently at times, this role is part of a busy team. Prepare to discuss how you collaborate with others and handle challenges within a team setting. Show them you're not just a lone wolf but someone who thrives in a group environment.
