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For Companies At a Glance
- Tasks: Lead IT operations, manage Entrata services, and oversee end-user support.
- Company: Join a leading global organisation with a focus on innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Shape technology strategy and drive operational excellence in a strategic leadership role.
- Qualifications: 10+ years in IT operations, strong Entrata experience, and leadership skills.
- Other info: Opportunity to work with high-performing teams and influence enterprise systems.
The predicted salary is between 72000 - 108000 ÂŁ per year.
A leading global organisation is seeking a Vice President of IT Operations to oversee three critical technology functions: Entrata application services, end‑user support, and corporate IT infrastructure. This is a strategic leadership role requiring hands‑on expertise in Entrata and strong IT project management skills to deliver operational excellence and drive innovation across enterprise systems. You’ll lead high‑performing teams, collaborate with senior stakeholders, and ensure seamless IT service delivery across applications, infrastructure, and user support.
Role & Responsibilities:
- Entrata Application Service Management
- Build and lead a dedicated team to support the Entrata platform, ensuring high availability and performance.
- Oversee the full application lifecycle: deployment, upgrades, incident resolution, and vendor coordination.
- Define and implement SLAs, KPIs, and continuous improvement initiatives.
- Align Entrata capabilities with business needs through stakeholder collaboration.
- Manage local end‑user support operations, ensuring timely resolution of IT issues.
- Develop and enforce support policies, procedures, and standards to enhance user experience.
- Implement ITSM best practices and tools to streamline support operations.
- Drive training and development initiatives for a high‑performing support team.
- Corporate IT Infrastructure Oversight
- Provide administrative oversight for IT infrastructure resources, including network, servers, storage, and security systems.
- Coordinate with global infrastructure teams to ensure compliance, reliability, and scalability.
- Support audits, risk assessments, and adherence to IT governance and cybersecurity policies.
- Act as the local escalation point for infrastructure‑related issues and projects.
Key Skills & Experience:
- Mandatory experience with Entrata platform (implementation, support, and optimization).
- Strong IT project management skills, including planning, execution, and stakeholder communication.
- 10+ years of experience in IT operations, with at least 3 years in a senior leadership role.
- Proven experience managing enterprise applications and end‑user support teams.
- Strong understanding of IT infrastructure, network systems, and cloud technologies.
- Excellent leadership, communication, and stakeholder management skills.
Preferred Skills:
- ITIL certification or equivalent service management credentials.
- Familiarity with global IT operations and cross‑cultural team management.
- Strong analytical and problem‑solving abilities.
Don’t miss this opportunity to lead enterprise‑level IT operations and shape technology strategy within a dynamic organisation. Apply now with your most up‑to‑date CV!
Vice President of IT Operations employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President of IT Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who have experience with Entrata. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your Entrata knowledge and IT project management skills. We recommend practising common interview questions and scenarios related to IT operations to showcase your expertise.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you’re interested in. A well-crafted message expressing your interest in their IT operations can set you apart from the crowd.
✨Tip Number 4
Apply through our website for the best chance at landing that Vice President role! We make it easy for you to showcase your skills and experience directly to recruiters who are looking for top talent.
We think you need these skills to ace Vice President of IT Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the Entrata platform and IT operations. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Vice President of IT Operations role. Share specific examples of your leadership and project management experience that relate to the job.
Showcase Your Leadership Skills: Since this role involves leading high-performing teams, make sure to highlight your leadership style and any successful team initiatives you've led. We love seeing how you’ve driven innovation and operational excellence in your previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Tate Recruitment
✨Know Your Entrata Inside Out
Make sure you have a solid understanding of the Entrata platform. Be prepared to discuss your experience with its implementation, support, and optimisation. This will show that you’re not just familiar with the tool but can also leverage it effectively in your role.
✨Showcase Your Leadership Skills
As a Vice President, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've built and led high-performing teams in the past. Highlight your approach to training and development, as well as how you’ve driven innovation in IT operations.
✨Master IT Project Management
Brush up on your IT project management skills. Be ready to discuss specific projects you've managed, focusing on planning, execution, and stakeholder communication. Use metrics to illustrate your success and how you ensured operational excellence.
✨Engage with Stakeholders
Prepare to talk about your experience collaborating with senior stakeholders. Think of examples where you aligned IT capabilities with business needs. This will demonstrate your ability to bridge the gap between technology and business strategy, which is crucial for this role.
