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- Tasks: Validate documents, detect fraud, and ensure data accuracy while supporting customers.
- Company: Dynamic organisation focused on customer care and employee wellbeing.
- Benefits: Attractive bonuses, private healthcare, gym discounts, and flexible hybrid working.
- Why this job: Make a real impact in fraud prevention and enjoy meaningful growth opportunities.
- Qualifications: Experience in customer service or validation, with strong attention to detail.
- Other info: Supportive environment where you can thrive and feel valued.
The predicted salary is between 30000 - 42000 £ per year.
Join a Customer Care Team & Make an Impact
Attractive bonus! Hybrid working that fits around your life — a balance of home and office that keeps things flexible and productive. Your wellbeing matters. Benefit from private healthcare, wellbeing programmes, mental health support, gym discounts, and more.
Our client is growing at a rapid pace and we’re looking for a Validation Specialist to join their Customer Care team and play a key role in protecting their customers, strengthening fraud‑prevention processes, and ensuring data is always accurate and high‑quality. If you’re detail‑driven, love solving problems, and enjoy work that genuinely makes a difference, this is a role where you can shine.
What You’ll Do- Carry out precise validation checks across a wide range of documents and policies, ensuring all data matches internal systems.
- Use specialist tools to detect document fraud, flagging any suspicious activity.
- Speak with customers via inbound and outbound calls, offering clear explanations and ensuring a positive, professional experience.
- Accurately record, track and update validation outcomes in line with compliance and internal procedures.
- Escalate potential fraud cases through the correct channels.
- Work closely with both Customer Care and Underwriting teams to ensure consistency, accuracy and compliance.
- Spot trends, highlight issues, and suggest automation or process improvements.
- Stay close to our customer operations by occasionally supporting fulfilment tasks (phone, email, live chat).
- Support colleagues by providing clear, knowledgeable responses to validation‑related queries.
- Experience in customer service, validation, operations or a regulated environment.
- Exceptional attention to detail, with the ability to identify discrepancies quickly.
- Strong understanding of document handling and validation processes.
- Confident using digital tools, platforms, and workflow systems.
- Clear written and verbal communication skills.
- Ability to work independently while collaborating effectively with your wider team.
- Experience within fraud, compliance, or insurance is a bonus — but not essential.
This is an organisation where people who join do their best work when they feel supported, trusted, and empowered. Joining this amazing company means you’ll get meaningful opportunities to grow, feel valued, and enjoy coming to work.
Validation Specialist employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Validation Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to validation and customer care. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've handled discrepancies or improved processes in previous roles. This will demonstrate your attention to detail and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Validation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Validation Specialist role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your attention to detail can help us strengthen our fraud-prevention processes. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've solved problems in previous roles. We love candidates who can think on their feet and suggest improvements, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Tate Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Validation Specialist inside out. Familiarise yourself with validation processes, document handling, and fraud detection tools. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, prepare examples from your past experiences where you've successfully identified discrepancies or improved processes. Be ready to discuss how you approach problem-solving and ensure accuracy in your work.
✨Practice Clear Communication
As you'll be interacting with customers and colleagues, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member, focusing on how you explain complex information simply and effectively.
✨Be Ready to Discuss Compliance
Brush up on compliance and regulatory standards relevant to the role. Be prepared to discuss how you would handle sensitive information and escalate potential fraud cases. Showing that you understand the importance of compliance will set you apart from other candidates.
