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For Companies At a Glance
- Tasks: Conduct detailed validation checks and prevent fraud in customer documentation.
- Company: Join a dynamic Customer Care team at a leading company in London.
- Benefits: Hybrid working, private healthcare, gym discounts, and a performance bonus.
- Why this job: Make a real impact by ensuring accuracy and compliance in customer processes.
- Qualifications: Experience in customer service or validation, with strong attention to detail.
- Other info: Enjoy learning resources and mentorship for your professional growth.
The predicted salary is between 28000 - 32000 £ per year.
Job Description
Validation Specialist – Join A Customer Care Team & Make an Impact
- Attractive bonus!
- Hybrid working that fits around your life — a balance of home and office that keeps things flexible and productive.
- Your wellbeing matters. Benefit from private healthcare, wellbeing programmes, mental health support, gym discounts, and more.
Our client is growing at a rapid pace and we’re looking for a Validation Specialist to join their Customer Care team and play a key role in protecting their customers, strengthening fraud‑prevention processes, and ensuring data is always accurate and high‑quality.
If you’re detail‑driven, love solving problems, and enjoy work that genuinely makes a difference, this is a role where you can shine.
What You’ll Do
- Carry out precise validation checks across a wide range of documents and policies, ensuring all data matches internal systems.
- Use specialist tools to detect document fraud, flagging any suspicious activity.
- Speak with customers via inbound and outbound calls, offering clear explanations and ensuring a positive, professional experience.
- Accurately record, track and update validation outcomes in line with compliance and internal procedures.
- Escalate potential fraud cases through the correct channels.
- Work closely with both Customer Care and Underwriting teams to ensure consistency, accuracy and compliance.
- Spot trends, highlight issues, and suggest automation or process improvements.
- Stay close to our customer operations by occasionally supporting fulfilment tasks (phone, email, live chat).
- Support colleagues by providing clear, knowledgeable responses to validation‑related queries.
What We’re Looking For
- Experience in customer service, validation, operations or a regulated environment.
- Exceptional attention to detail, with the ability to identify discrepancies quickly.
- Strong understanding of document handling and validation processes.
- Confident using digital tools, platforms, and workflow systems.
- Clear written and verbal communication skills.
- Ability to work independently while collaborating effectively with your wider team.
- Experience within fraud, compliance, or insurance is a bonus — but not essential.
What would you want to join this organisation?
This is an organisation where people who join do their best work when they feel supported, trusted, and empowered. Joining this amazing company means you’ll get meaningful opportunities to grow, feel valued, and enjoy coming to work.
Validation Specialist employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Validation Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working as Validation Specialists. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of document validation and fraud detection. We recommend practising common interview questions and scenarios related to customer service and compliance.
✨Tip Number 3
Showcase your attention to detail! During interviews, share examples of how you've spotted discrepancies or improved processes in previous roles. This will highlight your fit for the Validation Specialist position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Validation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service or validation, especially if you've worked in a regulated setting. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and any relevant tools you’ve used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Validation Specialist role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant. Remember, we’re looking for clarity in your validation skills too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Tate Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Validation Specialist inside out. Familiarise yourself with the key responsibilities like validating documents and spotting discrepancies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where you've successfully identified errors or improved processes. Be ready to discuss how you handle complex validations and ensure accuracy, as this will demonstrate your suitability for the job.
✨Brush Up on Compliance Knowledge
Given the importance of compliance in this role, it’s a good idea to review relevant regulations and best practices in document validation. Being able to discuss these during your interview will show that you’re not just a fit for the role but also understand the bigger picture of the industry.
✨Practice Clear Communication
As you'll be handling customer enquiries and collaborating with teams, practice articulating your thoughts clearly. You might want to do mock interviews with a friend or family member to refine your communication skills, ensuring you can convey information effectively and confidently.
