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- Tasks: Manage customer orders and quotations from start to finish, ensuring smooth delivery.
- Company: Join a global leader in logistics with a dynamic team environment.
- Benefits: Competitive salary up to £28,000, plus opportunities for growth and development.
- Why this job: Be the key link between customers and suppliers, making a real impact in logistics.
- Qualifications: Experience in logistics or order processing, with strong communication skills.
- Other info: Fast-paced role with a focus on teamwork and problem-solving.
The predicted salary is between 24000 - 28000 £ per year.
Location: Southampton outskirts
Salary: To £28,000pa dependant on experience
Our client, a global leader in their industry, is seeking a Logistics Order Processor to join their team. This role ensures the efficient handling of customer orders and quotations from initial enquiry through to delivery, requiring strong communication skills, attention to detail, and collaboration across suppliers, freight partners, warehouse teams, and international offices.
Key Responsibilities
- Order & Quotation Management
- Accurately process customer quotations and orders, ensuring compliance and complete documentation.
- Coordinate with suppliers and freight partners to meet agreed delivery timescales.
- Monitor stock levels and liaise with management to maintain inventory availability.
- Liaise with the warehouse team to ensure timely dispatch and correct packaging.
- Track and resolve failed or delayed collections, maintaining departmental records.
- Customer Service
- Act as a primary contact for customers, responding promptly to enquiries and quotation requests.
- Advise on product availability, delivery schedules, and alternative solutions.
- Resolve issues efficiently while maintaining high service standards.
- Build strong relationships with international clients and agents.
- Cross-Departmental Support
- Assist with stockholding and FIFO rotation, resolving discrepancies.
- Ensure compliance with the Company Quality Policy.
Skills & Experience
- Previous experience in logistics, order processing, or supply chain.
- Proven ability to manage quotations and orders from enquiry to delivery.
- Strong organisational skills and attention to detail.
- Excellent communication skills.
- Proficiency in Microsoft Office (Excel essential); SAGE experience advantageous (training given).
- Knowledge of export documentation and customs procedures would be an advantage.
Personal Attributes
- Professional, proactive, and customer focused.
- Strong problem-solving and multitasking abilities.
- Collaborative team player with a positive attitude.
- Able to work under pressure and manage priorities effectively.
If you have the skills and experience for this role, APPLY today.
Order Processor in Southampton employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to order processing and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed orders or resolved customer issues in previous roles. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Order Processor in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and order processing. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Order Processor role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Communication Skills: Since this role involves liaising with customers and suppliers, make sure your written application reflects your strong communication skills. Clear, concise language will help us see that you can handle customer enquiries like a pro!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Tate Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the logistics and order processing industry. Brush up on key terms like FIFO, stock management, and export documentation. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Communication Skills
Since this role requires strong communication, prepare examples of how you've effectively communicated with customers or team members in the past. Think of specific situations where you resolved issues or built relationships, as these will highlight your customer-focused approach.
✨Be Detail-Oriented
Attention to detail is crucial for an Order Processor. During the interview, mention instances where your attention to detail made a difference, whether it was catching an error in an order or ensuring compliance with documentation. This will demonstrate your fit for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the company's approach to logistics, or how they handle challenges in order processing. It shows you're engaged and genuinely interested in the position.