At a Glance
- Tasks: Coordinate international shipments and support the sales team in a fast-paced environment.
- Company: Join a dynamic team focused on global order fulfilment and customer satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Immediate start available with a focus on professional development.
- Why this job: Be part of a collaborative team and make a real impact on customer experiences.
- Qualifications: Experience in sales support, strong organisation skills, and proficiency in Microsoft Office.
The predicted salary is between 28000 - 28500 £ per year.
IMMEDIATE START AND INTERVIEWS
£28K-£30K
Based in West Byfleet
This is a Full-time | Permanent office-based role Mon – Fri: 9am-5pm
We’re looking for a motivated, detail-oriented Sales Support Coordinator to join a fast-paced team. This is a fantastic opportunity for someone with shipping administration experience to play a key role in supporting global order fulfilment while developing their career in a collaborative and growth-focused environment.
What You’ll Be Doing
- Coordinate and process international shipments, ensuring timely delivery worldwide
- Manage sales orders and maintain accurate records within the CRM system
- Support the sales team by preparing quotes and proforma invoices
- Handle customer enquiries, including telephone orders and product queries
- Process returns efficiently, ensuring a smooth customer experience
- Perform general administrative tasks to support the wider sales function
- Stay up to date on product knowledge to effectively assist customers
What We’re Looking For
- Proven experience in a sales support role
- Confident and professional telephone manner
- Strong organisation and multitasking skills with excellent attention to detail
- Clear and effective written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Familiarity with CRM systems (advantageous)
- Ability to work independently and collaboratively in a fast-paced environment
- A proactive mindset with a willingness to learn and solve problems
We think you need these skills to ace Sales Support Coordinator
Shipping Administration
Order Fulfilment
CRM System Management
Quote Preparation
Proforma Invoice Handling
Customer Enquiry Management
Returns Processing