Tate Recruitment is seeking a Complaints Case Manager to join a local authority in Bristol on a temporary basis until February 2027. The role involves managing a personal caseload of escalated complaints, Ombudsman enquiries, and related work with a focus on timely, fair resolutions.
You will assess risk, coordinate inputs from services, and provide expert guidance on complaint handling while ensuring clear communication with service users and stakeholders. Remote working is available.
#J-18808-Ljbffr
Remote Complaints Case Manager – Drive Service Improvements employer: Tate Recruitment
Join a dynamic and supportive team as a Customer Service Advisor in the vibrant Old Trafford area of Manchester, where you will play a crucial role in enhancing customer experiences during an exciting growth phase. With flexible working hours, competitive pay, and opportunities for professional development, this organisation prioritises employee well-being and career progression, making it an excellent employer for those seeking meaningful and rewarding work.
