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- Tasks: Support dealers with parts inquiries and process orders efficiently.
- Company: Global automotive brand with a rich history and diverse workforce.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Join a leading brand and make a difference in the automotive industry.
- Qualifications: Experience in the automotive sector and strong communication skills.
- Other info: Dynamic role with opportunities for growth and learning.
The predicted salary is between 25000 - 30000 £ per year.
Milton Keynes, office based. Founded over a century ago, our client is a global automotive brand with production facilities in over 20 countries, employing tens of thousands of talented individuals worldwide.
You will provide first-class support to a network of dealers throughout the UK and Ireland.
Key Responsibilities:- Supporting the dealers for all products in the network (via phone, email and the helpdesk ticketing system) with technical parts interpretation, product specification, stock availability, delivery and general enquiries.
- Processing orders / returns of parts and accessories, working closely with the UK Warehouse team and European warehouse colleagues regarding stock availability.
- Processing return credits and invoices.
- Liaising with courier partners regarding the delivery of parts and accessories.
- Supporting the Dealer Services Manager with the onboarding of new dealers.
- Investigate and resolve claims and queries.
- Maintaining up-to-date product and parts knowledge (current and legacy) across all divisions, market conditions and issues faced by the Dealer Network.
- Automotive industry experience with vehicle parts and accessories.
- High level of attention to detail.
- Problem solving skills.
- Good numerical and literacy skills.
- Proficient in Microsoft Office packages, including Excel.
- Excellent verbal and written communication skills.
Parts/Service Administrator in Milton Keynes employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts/Service Administrator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work with parts and services. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for interviews by brushing up on your product knowledge. Make sure you can talk confidently about vehicle parts and accessories, as well as any recent trends in the automotive world. This will show you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with dealers and courier partners, being able to convey information clearly is key. Try role-playing common scenarios with a friend to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Parts/Service Administrator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts/Service Administrator role. Highlight any relevant experience in the automotive industry, especially with vehicle parts and accessories. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your problem-solving skills and attention to detail, as these are key for us.
Show Off Your Communication Skills: Since you'll be supporting dealers via phone and email, it's crucial to demonstrate your excellent verbal and written communication skills. Make sure your application reflects your ability to convey information clearly and professionally.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Tate Recruitment
✨Know Your Parts
Make sure you brush up on your knowledge of vehicle parts and accessories. Familiarise yourself with common queries dealers might have, as well as the products your potential employer offers. This will show that you're not just interested in the role but also passionate about the automotive industry.
✨Master the Tech
Since you'll be using a helpdesk ticketing system, it’s a good idea to get comfortable with similar software before the interview. If you can demonstrate your tech-savviness and problem-solving skills during the interview, it’ll give you a leg up over other candidates.
✨Communicate Clearly
Practice your verbal and written communication skills. You’ll need to explain technical information clearly to dealers, so consider doing mock interviews or writing sample emails. This will help you convey your thoughts effectively and showcase your attention to detail.
✨Show Your Team Spirit
This role involves liaising with various teams, so be prepared to discuss how you work collaboratively. Share examples from your past experiences where you’ve successfully supported colleagues or worked within a team to resolve issues. It’ll highlight your ability to fit into their company culture.