Tate Recruitment is partnering with a growing technology services organisation to appoint a Head of Service Desk in Buckinghamshire. The role leads 1st, 2nd and 3rd line support, shaping a high-performing, customer-focused function while driving service performance and continuous improvement.
You will manage Service Desk Leaders, own escalation management, drive SLA delivery and ensure the team delivers outstanding service in a hybrid, 3-days-in-office model.
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Head of IT Service Desk — Lead High-Impact Tech Support in Milton Keynes employer: Tate Recruitment
Join a dynamic and supportive team as a Customer Service Advisor in the vibrant Old Trafford area of Manchester, where you will play a crucial role in enhancing customer experiences during an exciting growth phase. With flexible working hours, competitive pay, and opportunities for professional development, this organisation prioritises employee well-being and career progression, making it an excellent employer for those seeking meaningful and rewarding work.
