Customer Experience Specialist – IT & Cloud Support in Milton Keynes

A leading recruitment agency is seeking a Customer Experience Specialist to join their Milton Keynes office. This entry-level role involves ensuring SLA/KPI fulfillment, managing escalations, and creating operational manuals. Candidates should have customer service experience and a passion for the IT/Cloud industry, alongside excellent communication and Microsoft Office skills. Opportunities for personal development in a supportive environment are emphasized, where service excellence and client satisfaction are paramount. #J-18808-Ljbffr