Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a front of house team and ensure exceptional service for members and guests.
- Company: A leading recruitment agency in Greater London with a people-first culture.
- Benefits: Opportunities for growth in a beautifully designed workspace.
- Why this job: Make a real impact by creating a welcoming atmosphere for everyone.
- Qualifications: Experience in hospitality or customer-facing roles and strong communication skills.
- Other info: Dynamic environment with a focus on team development and solutions.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment agency in Greater London is seeking a Member Experience Manager to lead a front of house team and ensure exceptional service for members and guests. This role involves managing daily operations, overseeing team development, and maintaining a welcoming atmosphere.
Ideal candidates will have:
- Experience in hospitality or customer-facing roles
- Strong communication skills
- A solutions-focused mindset
Enjoy a people-first culture and opportunities for growth within a beautifully designed workspace.
Member Experience Lead — Front of House & Wellness employer: Tate Recruitment
Contact Detail:
Tate Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Experience Lead — Front of House & Wellness
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and customer service sectors. Attend events, join online forums, or even pop into local cafes to chat with staff. You never know who might have a lead on that perfect Member Experience Lead role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for member experience shine through. Share stories about how you've created welcoming atmospheres or solved problems in previous roles. We want to see the real you!
✨Tip Number 3
Research the company culture! Before any interviews, dive into their values and mission. Tailor your responses to show how your solutions-focused mindset aligns with their people-first approach. It’ll make you stand out as a candidate who truly gets them.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll be one step closer to landing that dream job in a beautifully designed workspace where you can thrive and grow.
We think you need these skills to ace Member Experience Lead — Front of House & Wellness
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your love for customer service shine through. We want to see how you’ve gone above and beyond in previous roles to create memorable experiences for guests and members.
Highlight Relevant Experience: Make sure to showcase any hospitality or customer-facing experience you have. We’re looking for examples that demonstrate your ability to manage teams and maintain a welcoming atmosphere.
Be Solutions-Focused: In your application, share specific instances where you’ve tackled challenges head-on. We appreciate candidates who can think on their feet and come up with creative solutions to enhance member experiences.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our people-first culture!
How to prepare for a job interview at Tate Recruitment
✨Know the Company Culture
Before your interview, take some time to research the company’s culture. Since they value a people-first approach, think about how you can demonstrate your commitment to exceptional service and team development during the conversation.
✨Showcase Your Experience
Prepare specific examples from your past roles in hospitality or customer-facing positions. Highlight situations where you went above and beyond for members or guests, as this will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as approachable and professional.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team development opportunities or how they maintain a welcoming atmosphere, which will demonstrate your enthusiasm for contributing to their culture.
